Donut Palace
110 E Shady Grove Rd, Irving, Texas
Phone: +1 972-259-3000
Website: donut-palace-irving.jany.io
Summary
The Donut Palace offers a friendly and personalized service, especially appreciated by regular customers who are greeted by name. While the coffee is praised, customer service issues have been noted in some instances. The donuts generally receive positive feedback, though freshness concerns were raised about certain items like pigs in the blanket. Additionally, there are reports of unsanitary conditions due to a staff member's behavior.
Pros
- Friendly and personalized service
- Great coffee options
- Known for excellent Bear Claw donuts
- Home town family business
Cons
- Inconsistent customer service
- Freshness issues with some items
- Unsanitary staff behavior reported
Features
Hours
Location
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