Doughboys Donuts

3402 N Main St, Rockford, Illinois

The Dunkin' location under review has received mixed feedback from customers. While some praise the coffee and friendly service, there are consistent complaints about order accuracy, machine malfunctions, and poor handling of donuts. The drive-through experience is particularly criticized for being slow and unresponsive.

8058 N 2nd St, Machesney Park, Illinois

The business offers a range of services including breakfast and coffee, with some customers praising the quality of their food and service. However, there are frequent complaints about equipment malfunctions and inconsistent service. While it provides various dining options like dine-in and drive-through, patrons have expressed dissatisfaction regarding portion sizes and pricing.

1601 N Alpine Rd, Rockford, Illinois

The service at this establishment is consistently criticized for being poor and unresponsive, particularly in the counter area where customers are often ignored. While there is an appreciation for the food quality, issues such as insufficient coffee fillings and subpar customer interactions overshadow these positives. However, amenities like accessible facilities and various dining options (including breakfast) offer some redeeming features.

6152 E Riverside Blvd, Loves Park, Illinois

The location is praised for its festive decorations and quick service despite a busy drive-through. However, there are significant concerns about allergy safety and product freshness, particularly with donuts often lacking frosting and muffins being discarded early. Customer interactions can be challenging due to inattentive staff or poor management oversight. Despite these issues, the environment is family-friendly and offers diverse dining options.

4105 Charles St, Rockford, Illinois

The reviews highlight a mix of positive and negative experiences at the establishment. Customers appreciate the quick service and cozy atmosphere but are frustrated with frequent order mistakes and cold food. There is also dissatisfaction with customer service and staff training.

3225 11th St, Rockford, Illinois

The business offers a variety of service options and amenities, including coffee, breakfast, and seating conducive to working on laptops. However, customer feedback indicates issues with staff attitude, food quality, and presentation. Despite being wheelchair accessible, the reviews suggest room for improvement in employee training and food standards.

7370 E State St, Rockford, Illinois

The business offers a clean environment with friendly and quick service for its donuts and coffee. However, customers have reported significant issues with customer service, including lack of professionalism and difficulties in receiving orders correctly. While delivery and drive-through services are available, the quality of some drinks and food items has been criticized.

3330 11th St, Rockford, Illinois

Doughboys Donuts is appreciated for its friendly service and diverse donut flavors, particularly the cream-filled long johns and cake donuts. However, some customers have noted a decline in quality over time, mentioning stale textures and inconsistent frosting. The business has been commended for maintaining a clean environment and supportive interactions with community members like first responders.