Dunkin'
Dunkin' Plaza, 500 Northern Blvd, Albany, New York
Phone: +1 518-465-1001
Website: locations.dunkindonuts.com
Summary
The business consistently receives complaints about incorrect orders and slow service, both at the drive-thru and inside the store. While some customers appreciate their coffee quality and the cleanliness of the environment, others find it difficult to get proper attention from employees who are often distracted by phones. The establishment offers a wide range of dining options but fails to meet customer expectations in terms of order accuracy and service speed.
Pros
- great coffee
- clean environment
- variety of meal times
- family-friendly atmosphere
Cons
- incorrect orders
- slow service
- inattentive staff
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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