Summary
The Dunkin' Donut Shop has mixed reviews regarding customer service and product quality. While some customers praise the coffee and friendliness of staff, others criticize slow service, lack of attention to orders, and poor food preparation. The establishment is noted for a casual atmosphere, but inconsistent service may deter repeat visits.
Pros
- great coffee
- friendly staff
- breakfast options
- casual atmosphere
Cons
- slow service
- poor attention to orders
- inept food preparation
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Krispy Kreme
6332 Richmond Hwy, Alexandria, Virginia
The business receives positive feedback for its delicious and freshly made donuts that melt in the mouth, along with efficient service and a clean environment. However, some customers have faced issues with online ordering accuracy. The store offers hot glazies when available and provides various options such as coffee, though it is described as bland by one reviewer. The establishment accommodates multiple service methods including dine-in, takeout, and drive-through, contributing to its family-friendly atmosphere.
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1500 Belle View Blvd, Alexandria, Virginia
The establishment offers a casual atmosphere with various dining options and amenities, including coffee and dessert highlights. However, customer experiences reveal significant service issues, such as incorrect orders and poor handling of modifications. Additionally, there are concerns about uncomfortable working conditions for employees due to non-functional air conditioning.
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5836 N Kings Hwy, Alexandria, Virginia
The business generally receives positive feedback for its friendly service and cleanliness, along with high-quality coffee and breakfast offerings. However, some customers expressed dissatisfaction with food preparation and staff inconsistencies during certain visits. The presence of a notable staff member appears to significantly enhance the customer experience.
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8702 Richmond Hwy, Alexandria, Virginia
The business offers a casual atmosphere with a variety of dining options, but faces criticism for slow service and rude staff. While the environment is generally clean, customers often experience long wait times even during off-peak periods. The coffee quality is highlighted as excellent, yet there are frequent complaints about order accuracy and lack of promptness in addressing issues.
Family Bakery & Mrs. Doughnut
8733 Cooper Rd, Alexandria, Virginia
The bakery offers high-quality baked goods and donuts at reasonable prices with a focus on fresh ingredients. It's a family-owned business that provides fast, friendly service in a clean environment. While the variety of products may not always match photos online, items like apple fritters receive high praise for their size and taste.
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7710 Telegraph Rd, Alexandria, Virginia
The establishment offers a variety of breakfast options with good coffee and friendly service, but has some notable issues with order accuracy and customer interactions at the drive-through. While it provides convenient services like takeout, delivery, and dine-in, some customers have reported receiving incorrect orders and rude staff behavior. The location is accessible with amenities such as free parking and wheelchair access.
Dunkin'
2415 Eisenhower Ave, Alexandria, Virginia
The location exhibits mixed customer experiences with notable strengths and areas for improvement. Staff friendliness and donut quality are praised, but service inconsistencies and cleanliness issues are highlighted concerns. The establishment offers a variety of service options and is well-equipped to cater to diverse customer needs.
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3050 Duke St, Alexandria, Virginia
The business offers a welcoming environment with good service and delicious coffee and desserts, making it popular for breakfast. However, there are concerns about equipment reliability and customer expectations not being met regarding donut availability and coffee ice levels. The establishment provides diverse dining options and is accessible to various groups.