
Summary
The reviews indicate a decline in service quality and product consistency at this location over recent months. Customers have reported issues with incorrect orders, subpar food and coffee quality, and poor communication from staff. Despite these concerns, some positive notes include clean facilities and decent past experiences.
Pros
- clean facilities
- good past service
- great dessert options
Cons
- inconsistent order accuracy
- poor coffee quality
- poor staff communication
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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