Dunkin'
4201 Wilson Blvd Suite 130, Arlington, Virginia
Summary
The store offers a cozy and convenient location with excellent coffee but has received mixed reviews on the quality of its food items such as donuts. Customers have noted issues like slow service and long waits, although there are options for mobile ordering and onsite services including dine-in and takeout. The environment is wheelchair accessible, which adds to its convenience.
Pros
- excellent coffee
- convenient location
- on-site services
- wheelchair accessibility
- mobile payment acceptance
Cons
- slow service
- old food items
- long waits
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The reviews indicate significant dissatisfaction with the quality and service at this Dunkin' Donuts location. Customers frequently report poor execution of drinks and food items, rude staff interactions, and an overall disappointing experience. While some amenities like wheelchair accessibility are noted positively in business information, they do not align with the negative customer experiences highlighted.
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The service quality at this location varies significantly over time and seems to have declined recently based on customer experiences. While the coffee is praised for its taste, there are consistent complaints about slow and incorrect order handling at the drive-thru. Cleanliness has also been noted as deteriorating since the store's opening. Despite these issues, some customers appreciated the past friendliness of staff and cleanliness when first visiting.
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The reviews indicate a mixed experience at Dunkin' Donuts with some positive notes on the coffee but significant dissatisfaction regarding customer service and hygiene issues. Customers have reported instances of poor interaction with staff, incorrect orders, and concerns about cleanliness including sightings of pests. The business offers various dining options and services such as curbside pickup, delivery, and dine-in.
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Duck Donuts offers a delightful variety of high-quality, fresh donuts that are both delicious and customizable. Customers appreciate the fast service, friendly staff, and the ability to order through platforms like Yelp for delivery. While some reviews mention seating limitations and high prices as drawbacks, the overall experience is positive, with many planning repeat visits.
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The establishment offers a variety of services and amenities, including dine-in, takeout, delivery, and curbside pickup. It is known for its great coffee and tea selection, along with vegetarian options and seating that accommodates laptops. The staff are noted for being friendly and efficient, contributing to a positive experience. However, some customers have expressed dissatisfaction with the location's cleanliness and service quality.