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Dunkin'
1818 W Northwest Hwy, Arlington Heights, Illinois
Phone: +1 847-257-9974
Website: locations.dunkindonuts.com
Summary
The establishment provides a range of coffee and dessert options that are well-received, particularly their great coffee and dessert offerings. However, there have been multiple complaints regarding service inconsistencies such as incorrect drink orders and poor handling of allergens, raising concerns about customer care. The location offers various convenient services including dine-in, takeout, delivery, and drive-through, which cater to diverse preferences. While the business is wheelchair accessible, it has faced criticism for its handling of specific requests and allergy safety.
Pros
- great coffee selection
- delicious dessert options
- convenient service options
- family-friendly atmosphere
- accessible location
Cons
- incorrect drink orders
- poor allergen management
- customer service issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Mochinut Arlington Heights is praised for its delicious and frequently changing donuts along with a variety of boba teas. The modern ordering system via iPads adds to the convenience but can lead to longer wait times during peak hours. Despite its appealing decor, some customers have noted high prices and inconsistent service quality. Overall, it offers a good range of offerings in a clean environment, though parking might be limited.
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122 S Arlington Heights Rd, Arlington Heights, Illinois
The Dunkin' Donuts in Arlington Heights offers a clean and casual environment with fast, friendly service. Customers appreciate the great coffee and breakfast items, but some are disappointed by inconsistent food quality and limited parking. Despite these issues, many highlight the convenience of their drive-thru and the availability of vegetarian options.
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Spunky Dunkers Donuts
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Spunky Dunkers is praised for its friendly service and delicious variety of donuts, including specialty options that change monthly. Customers appreciate the fast-moving line and attentive staff. The atmosphere is casual with a focus on breakfast and dessert offerings. While parking availability is positive, some note high prices.
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Thorntons
1600 N Rand Rd, Prospect Heights, Illinois
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