Dunkin' logo

Dunkin'

(3.9)

1818 W Northwest Hwy, Arlington Heights, Illinois

Dunkin' storefront

Summary

The establishment provides a range of coffee and dessert options that are well-received, particularly their great coffee and dessert offerings. However, there have been multiple complaints regarding service inconsistencies such as incorrect drink orders and poor handling of allergens, raising concerns about customer care. The location offers various convenient services including dine-in, takeout, delivery, and drive-through, which cater to diverse preferences. While the business is wheelchair accessible, it has faced criticism for its handling of specific requests and allergy safety.

Pros

  • great coffee selection
  • delicious dessert options
  • convenient service options
  • family-friendly atmosphere
  • accessible location

Cons

  • incorrect drink orders
  • poor allergen management
  • customer service issues

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible
Early Morning Hours

Hours

monday4AM-7PM
tuesday4AM-7PM
wednesday4AM-7PM
thursday4AM-7PM
friday4AM-7PM
saturday4AM-7PM
sunday5AM-7PM

Location

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The establishment offers a mixed experience with both positive and negative aspects highlighted by customers. While some praise the quality of drinks and friendly service from certain staff members, others have faced issues like poor customer service, incorrect orders, and discrepancies in product quantities. Despite these concerns, the business provides various dining options and amenities that contribute to its family-friendly and casual atmosphere.

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3.5

1300 Hicks Rd, Rolling Meadows, Illinois

The reviews for this Dunkin' location highlight mixed experiences with both positive and negative aspects. Customers appreciate the quality of food like bagels and coffee but express dissatisfaction with service efficiency and staff attitudes. While some services like takeout and drive-thru are available, issues such as incorrect orders and slow service were noted by several reviewers.

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4.4

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Mochinut Arlington Heights is praised for its delicious and frequently changing donuts along with a variety of boba teas. The modern ordering system via iPads adds to the convenience but can lead to longer wait times during peak hours. Despite its appealing decor, some customers have noted high prices and inconsistent service quality. Overall, it offers a good range of offerings in a clean environment, though parking might be limited.

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3.6

122 S Arlington Heights Rd, Arlington Heights, Illinois

The Dunkin' Donuts in Arlington Heights offers a clean and casual environment with fast, friendly service. Customers appreciate the great coffee and breakfast items, but some are disappointed by inconsistent food quality and limited parking. Despite these issues, many highlight the convenience of their drive-thru and the availability of vegetarian options.

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Spunky Dunkers Donuts

4.7

20 S Northwest Hwy, Palatine, Illinois

Spunky Dunkers is praised for its friendly service and delicious variety of donuts, including specialty options that change monthly. Customers appreciate the fast-moving line and attentive staff. The atmosphere is casual with a focus on breakfast and dessert offerings. While parking availability is positive, some note high prices.

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3.8

1010 E Rand Rd, Arlington Heights, Illinois

The business offers a mixed experience with strengths in service efficiency and product variety but faces issues with order accuracy and quality control. The staff is generally praised for their speed and friendliness, though there are notable complaints about food being burnt. Despite these concerns, the establishment has various amenities including multiple dining options and accessibility features.

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Thorntons

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1600 N Rand Rd, Prospect Heights, Illinois

The gas station offers a mix of positive and negative experiences for customers. While some appreciate the friendly service and cleanliness, others find the environment run down with dirty restrooms and issues like unavailable items. The customer service quality varies significantly among employees.

Dunkin' logo

Dunkin'

2.9

1921 W Algonquin Rd, Rolling Meadows, Illinois

The business generally offers a casual and family-friendly atmosphere with various service options including dine-in, takeout, and drive-through. However, customer reviews highlight significant issues with rude staff behavior and miscommunication, impacting the overall experience negatively. Some customers experienced specific problems like additional charges not communicated clearly or refusal to accommodate simple requests.