Dunkin' logo

Dunkin'

(3.9)

41 W Union St, Ashland, Massachusetts

Dunkin' storefront

Summary

This Dunkin' Donuts location has a mixed reputation based on customer experiences. Positive highlights include friendly and engaging staff interactions, especially with employees like Desiree who enhance the customer experience. However, issues such as incorrect orders, poor coffee quality, and unprofessional behavior from management have been noted. The establishment provides various service options including dine-in, takeout, and delivery, and is accessible for wheelchair users.

Pros

  • Friendly staff interactions
  • Quick service availability
  • Variety of dining options
  • Accessible seating arrangements
  • Good coffee highlights

Cons

  • Incorrect order frequency
  • Poor cold brew quality
  • Unprofessional management behavior

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday5AM-7PM

Location

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Dunkin' logo

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The business offers a mixed experience with some customers praising its efficient service and cleanliness while others criticize the unfriendly staff and order inaccuracies. The establishment is praised for its great coffee and fast service but noted for having rude personnel at times. While there are vegan options, it lacks gluten-free or dairy-free alternatives.