Dunkin' logo

Dunkin'

(3.6)

895 Southbridge St, Auburn, Massachusetts

Dunkin' storefront

Summary

The establishment has a mixed reputation based on recent customer feedback. While some patrons appreciate the friendly and efficient service provided by the weekday morning crew, there are notable issues with staff attitudes and service quality in other areas. A specific complaint about the incorrect preparation of an Iced Macchiato highlights inconsistencies in beverage quality. Concerns over the demeanor of certain employees suggest a need for improved training or management. Despite these challenges, the business maintains accessibility features and offers a variety of dining options.

Pros

  • friendly weekday crew
  • quick service
  • variety of offerings
  • accessibility features
  • multiple payment options

Cons

  • inconsistent beverage quality
  • poor staff attitude
  • long drive-thru lines

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Drive-thru
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday4AM-8PM
tuesday4AM-8PM
wednesday4AM-8PM
thursday4AM-8PM
friday4AM-8PM
saturday4:30AM-8PM
sunday4:30AM-8PM

Location

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Dunkin' logo

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3.9

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Dunkin' logo

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Dunkin' logo

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The establishment is known for its excellent coffee and friendly service, particularly notable through the drive-thru experience. However, there are significant concerns about employee behavior and customer interaction, with multiple complaints about rudeness and food preparation errors. Despite these issues, the location provides various dining options and amenities like free parking.