Summary
The establishment offers a mixed experience according to customer feedback. Some customers praise the friendly and cheerful staff, along with clean premises, but others criticize the rude service and poor cleanliness. The inconsistency in service speed and attitude is notable, impacting overall customer satisfaction.
Pros
- friendly staff
- clean environment
- great dessert
- quick service when attentive
- free parking available
Cons
- rude staff behavior
- slow service at times
- machine maintenance during peak hours
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
389 Atlantic Ave #391, Freeport, New York
This location generally offers a welcoming atmosphere with friendly staff and excellent coffee choices, though service can sometimes be inconsistent. The environment is clean, providing both dine-in and takeout options. While most visits are positive, some customers report issues with customer acknowledgment and parking.
Dunkin'
764 Sunrise Hwy, Baldwin, New York
The Dunkin' location offers a generally positive experience with friendly and efficient service, particularly appreciated by morning visitors like Scotty the manager. The clean environment and ample seating add to its appeal, although some customers have had negative interactions with the staff. While convenient features such as drive-through, curbside pickup, and delivery are available, there have been issues with order accuracy through the app.
Dunkin'
574 Merrick Rd, Rockville Centre, New York
The business offers a welcoming and clean environment with friendly staff who provide excellent customer service. It is popular for its seating options and availability of coffee. However, some customers noted that prices are high and parking can be challenging.
Dunkin'
35-37 E Sunrise Hwy, Freeport, New York
The establishment offers a variety of services including dining options for breakfast and dessert with great coffee. While the service is generally fast and friendly, there have been complaints about unsanitary conditions and poor customer service at times. Parking availability is inconsistent, and restroom access issues have been reported.
Dunkin'
2885 Long Beach Rd, Oceanside, New York
The reviewed Dunkin' location offers a clean environment with excellent coffee and friendly service. Customers appreciate the convenient parking lot and quick service options like curbside pickup and delivery. However, some customers have concerns about potential errors in handling dietary restrictions, specifically pork-related products in supposedly non-pork items.
FRJ Oceanside
2885 Long Beach Rd, Oceanside, New York
The donut shop offers friendly service and a clean environment with great coffee, making it an appealing destination for solo diners. However, busy periods can lead to waits due to high demand and limited parking options. The business operates as a local family-owned establishment without delivery services.
Dunkin'
1680 Grand Ave, Baldwin, New York
The Dunkin' location receives mixed reviews with highlights on excellent coffee and desserts, particularly donuts, alongside friendly service. However, the negative experiences stem from poor customer service interactions, inconsistent store hours, and issues with cleanliness and food quality. The business offers several services including dine-in, takeout, and delivery, but some customers reported dissatisfaction with employee behavior and a messy environment.
M Tea (RockVille Centre)
229 Merrick Rd, Rockville Centre, New York
The business offers a variety of high-quality drinks and donuts with fast and friendly service. While customers enjoy the flavor and presentation of the food items like matcha boba milk tea and strawberry flavored donuts, there are occasional issues with food preparation such as raw corn dogs. The establishment provides convenient seating options and is accommodating for wheelchair access.