Dunkin' storefront

Summary

The Dunkin' location exhibits a mix of commendable service and areas needing improvement. While employees are often noted for their friendliness and willingness to accommodate customers, there have been instances where management decisions negatively affected patrons. The atmosphere is generally casual, suitable for solo dining or work on laptops, but the drive-thru experience has room for speed enhancements.

Pros

  • friendly and accommodating staff
  • casual and comfortable environment
  • good for working with laptop
  • quick service during good periods

Cons

  • drive-thru can be slow
  • occasional poor management decisions
  • staff attitude issues reported

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday4AM-8PM
tuesday4AM-8PM
wednesday4AM-8PM
thursday4AM-8PM
friday4AM-8PM
saturday4AM-8PM
sunday4AM-8PM

Location

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The business offers a wide range of services including drive-through and dine-in options with excellent coffee highlighted as a strength. However, there are recurring issues with service efficiency and product quality, particularly with inconsistent drink preparations and subpar pastries. Despite its popularity for breakfast and working on laptops, customer interactions have sometimes been negative.

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4.0

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Dunkin' Donuts, known for its excellent quality coffee and variety of donuts, offers a consistently welcoming atmosphere with friendly service. While the coffee drinks are popular for their taste, there have been some inconsistencies in order accuracy and beverage customization. Despite these issues, Dunkin's efficient services like drive-through and dine-in make it a reliable choice for quick meals.

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3.8

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The business offers a range of services with some inconsistencies in operations noted by customers. While the staff is generally friendly and maintains positive attitudes even during busy periods, there are reports of long wait times and accessibility issues. The drive-thru service seems to be a focal point for customer complaints, especially regarding unexpected closures and lengthy waits. Despite these challenges, the establishment provides a variety of dining options and amenities that contribute positively to the overall experience.

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3.4

4744 Buckley Rd, Liverpool, New York

Customers appreciate the fast and friendly service at this Dunkin' location, with particular praise for the coffee quality. However, there are concerns about inconsistent food preparation and customer service attitudes. Some customers have noted improvements in service speed but remain critical of overall food offerings.