
Summary
The business offers a variety of services including outdoor seating, delivery, and drive-through options, with a strong emphasis on coffee and breakfast items. However, customers have expressed dissatisfaction with inconsistent service quality, particularly from new staff members who seem untrained or unmotivated. The frequent occurrence of order mistakes and long wait times, especially when ordering ahead, contribute to the negative experience. While there are good amenities like free parking and wheelchair accessibility, the overall inconsistency in service can be a deterrent for regular customers.
Pros
- Great coffee
- Multiple service options
- Free parking available
- Wheelchair accessible facilities
- Family-friendly environment
Cons
- Inconsistent order accuracy
- Unmotivated staff members
- Long wait times for orders
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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