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Dunkin'
108 N Batavia Ave, Batavia, Illinois
Phone: +1 630-277-1078
Website: locations.dunkindonuts.com
Summary
The business generally offers a friendly service and high-quality coffee, with particular praise for the staff's attentiveness and sociability. However, there are notable inconsistencies in order fulfillment and customer dissatisfaction regarding incorrect orders and rude handling of complaints. While the environment is family-friendly and casual, improvements in service consistency could enhance overall customer satisfaction.
Pros
- attentive staff
- excellent coffee quality
- fast service
- sociable management
- good for solo dining
Cons
- inconsistent order fulfillment
- rude handling of complaints
- premature food preparation
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dimples Donuts
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Dimples is a beloved local donut shop known for its friendly service and delightful old-fashioned treats. Reviewers praise the variety of delicious pastries, particularly the maple and blueberry donuts. The staff's warmth contributes to a welcoming atmosphere. While the offerings are tempting, some note high prices as a downside.
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Dunkin'
2002 W Wilson St, Batavia, Illinois
The establishment offers a mix of positive and negative experiences according to customer feedback. Many praise the quality of coffee and the friendly service, while others criticize their handling of orders and freshness of donuts. The business provides various services including drive-through, delivery, and dine-in options. Accessibility is well catered for with wheelchair-friendly facilities.
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Dunkin'
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Customers appreciate the friendly and attentive service at this location, often highlighting their efficiency and accuracy with orders. The coffee is frequently praised for its quality, although there have been a few minor issues with order specifics like missing toppings on drinks. Breakfast offerings are popular, but some customers noted inconsistencies in food temperature and preparation.
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Fresh Donuts
1188 E State St A, Geneva, Illinois
Fresh Donuts in Geneva is highly praised for its friendly service and delicious offerings, particularly their breakfast sandwiches and fresh donuts. Customers consistently highlight the quality of food and exceptional customer interactions. While there are numerous positive reviews about the taste and freshness of the products, some minor concerns include limited parking options despite a free lot being available.
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Dunkin'
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Customers have mixed experiences with the service at this location. While some appreciate the quick and friendly interactions, others are frustrated by rude behavior from employees and issues with store hours being unclear. There is also dissatisfaction regarding the quality of food, particularly hash browns and coffee. The kiosk setup is seen as inconveniently positioned near the cashier station.
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Duck Donuts
1302 Commons Dr, Geneva, Illinois
Duck Donuts offers a delightful experience with its exceptional donut variety and friendly service. The environment is clean and inviting, encouraging customers to try fresh treats immediately upon arrival. Despite the high prices and limited parking, patrons appreciate the interactive atmosphere and quality offerings. Accessibility features such as wheelchair access enhance convenience for all visitors.
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Thorntons
2609 N Farnsworth Ave, Aurora, Illinois
Thorntons is praised for its friendly staff and clean environment, offering good value with affordable coffee and fountain drinks. However, the convenience of their Air-serv machine has been criticized due to a malfunctioning experience. The location features a variety of amenities including an ATM and restroom facilities.
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Dunkin'
2057 Lincoln Hwy, St. Charles, Illinois
Customers have mixed experiences with the service and food quality at this location. While some appreciate the friendly staff and good coffee, others criticize poor customer service, incorrect orders, and substandard donut quality. Issues like burnt food and uncooperative staff members detract from the overall experience. However, the establishment is noted for its accessibility features.