Summary
The reviews reflect a generally positive experience with friendly and creative staff, particularly at the donut counter. The new floor plan enhances customer interaction. However, there are complaints about inconsistent service quality and long wait times in the drive-thru, which can be exacerbated by understaffing.
Pros
- creative donut decoration
- friendly and helpful staff
- efficient in-store process
- good coffee variety
- accessible customer area
Cons
- occasional poor food quality
- long drive-thru wait times
- inconsistent service experience
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The Dunkin Donuts location reviewed offers a delightful experience with friendly staff and quick service. Customers enjoy the quality of their donuts and coffee, although there are concerns about some food items being undercooked. The environment is clean, but restroom maintenance needs improvement. Accessibility features make it a convenient spot for various customer groups.
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