Summary
The reviews present a mixed picture of the Dunkin' Donuts in Bethesda. While some customers appreciate the fast service and friendly staff, others have encountered poor customer service and order inaccuracies. The location's convenient amenities like parking are balanced by occasional issues with rude employees and incorrect orders. Despite these challenges, the establishment maintains a variety of offerings including coffee, breakfast items, and vegetarian options.
Pros
- fast friendly service
- good food quality
- convenient parking
- great donuts and drinks
- efficient during busy hours
Cons
- poor customer service
- incorrect orders
- high prices
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
7500 Old Georgetown Rd Suite Mrgr2, Bethesda, Maryland
The business offers a mix of positive and negative experiences according to customer reviews. Customers appreciate the friendly service from some staff members and the convenience of mobile ordering options, but express concerns about inconsistent service quality and seating limitations. While there are several dining options available, including breakfast, lunch, and dinner, some patrons find it challenging due to long wait times and unavailability of certain items.
Dunkin'
4905 Cordell Ave, Bethesda, Maryland
The establishment offers a variety of service options including outdoor seating and takeout, with a focus on breakfast items and coffee. Reviews indicate issues with order accuracy and staff behavior, contributing to an overall negative customer experience. Despite these challenges, the business is appreciated for its vegetarian offerings and casual atmosphere.
Dunkin'
National Navy Medical Center, 8901 Wisconsin Ave, Bethesda, Maryland
The establishment offers good coffee and breakfast options but struggles with service quality and order accuracy. While the environment is friendly and convenient for quick bites, customers have noted rude staff and incorrect orders. Accessibility features support a diverse crowd including families and individuals needing accommodations.
Dunkin'
2 Wisconsin Cir # 100, Chevy Chase, Maryland
The business offers a casual atmosphere with a focus on breakfast and solo dining, featuring coffee and quick bites. While it provides curbside pickup, delivery, and takeout options, dine-in service is unavailable. Reviews indicate inconsistent staff knowledge and service issues, but some customers praise specific employees for excellent customer service.
Dunkin'
4530 Wisconsin Ave NW, Washington, District Of Columbia
The business offers a mixed experience with some positive and negative aspects highlighted by customers. Positive feedback includes friendly service, clean environment, and excellent coffee quality. However, there are complaints about unprofessional staff behavior, high prices, and occasional order mix-ups. The location provides various amenities like wheelchair accessibility, Wi-Fi, and multiple dining options.
Dunkin'
10625 Connecticut Ave, Kensington, Maryland
The business offers a warm and friendly atmosphere with engaging customer service, particularly highlighted by employees like Elijah. While the coffee is praised, there are occasional quality issues with food items, such as mold on specific products. The location provides free parking options and has accessible features for wheelchair users.
Dunkin'
8401 Colesville Rd Ste 15, Silver Spring, Maryland
The establishment has faced multiple complaints regarding order accuracy and sanitary conditions. Customers have noted issues with delivery service and the quality of food items such as coffee and doughnuts. Despite these challenges, some positive aspects include accessible seating and a casual atmosphere.
Donut King
3727 University Blvd W, Kensington, Maryland
This neighborhood eatery offers a cozy and friendly dining experience with good portion sizes and tasty breakfast options like omelettes and donuts. While the coffee is decent, it's noted to be pricier than competitors for specialty drinks. The staff varies in friendliness, but many customers appreciate their efficiency. Limited parking can be an issue due to the small strip location.