Dunkin' storefront

Summary

Customers frequently report dissatisfaction with the service at this establishment, citing unfriendly and unattentive staff behavior along with repeated order inaccuracies. Despite these issues, some patrons appreciate the quality of certain items like donuts and coffee. The business provides multiple service options including takeout and delivery, catering to a diverse crowd such as college students and families.

Pros

  • quality donuts
  • quick service
  • clean environment

Cons

  • unfriendly staff
  • inaccurate orders
  • cold drinks

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday5AM-7PM

Location

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1600 S Opdyke Rd, Pontiac, Michigan

The Tim Hortons location under review presents a mixed experience with notable discrepancies in service quality and food preparation. While the establishment is praised for its friendly staff and quick service, there are serious concerns about food freshness, temperature, and overall care in preparation. Issues with staff behavior and management have also been highlighted, leading to negative customer experiences.

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Avon Donuts Inc

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The donut shop is praised for its delicious variety of fresh and warm donuts, friendly service, and great coffee. It offers a welcoming environment and caters to various preferences with options like nut-free selections due to allergies. The establishment identifies as women-owned and supports inclusivity by being LGBTQ+ friendly.

Dunkin' logo

Dunkin'

3.9

600 S Opdyke Rd, Pontiac, Michigan

The reviews for this location are mixed with some customers highlighting friendly service and decent coffee offerings while others report rude staff and poor customer experiences. Some patrons face issues like incorrect orders or unhelpful responses to complaints, indicating inconsistency in service quality. Positive aspects include good coffee and fast service in certain instances. Negative feedback often revolves around poor customer interactions and operational inefficiencies.

Dunkin' logo

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3.3

2907 Orchard Lake Rd, Keego Harbor, Michigan

The establishment offers a variety of food and drink options with efficient service, but has faced criticism for inconsistent stock levels and rude staff behavior. Despite having ample parking and accessible facilities, some customers have had disappointing experiences due to unavailable items and poor-quality products.

Dunkin' logo

Dunkin'

3.6

3690 W Maple Rd, Bloomfield Hills, Michigan

The location offers quick service with friendly staff and a clean environment but does not meet expectations for those seeking full Dunkin' Donuts offerings like breakfast sandwiches. Coffee quality is appreciated, but the variety of food options, including donut selection, seems limited. The business provides convenient services such as curbside pickup and delivery.

Tim Hortons logo

Tim Hortons

3.5

6495 Telegraph Rd, Bloomfield Twp, Michigan

The Tim Hortons location experiences mixed customer feedback. Positive remarks highlight excellent food quality and fast service. However, negative reviews emphasize poor customer interactions, with staff sometimes being rushed and disrespectful. Despite some operational issues like occasional order mistakes, the business offers various convenient services.

Dunkin' logo

Dunkin'

3.4

6490 Telegraph Rd, Bloomfield Hills, Michigan

This location is often mistaken for a full Dunkin' Donuts due to its name but offers limited services. It provides hot coffee and doughnuts but lacks other typical Dunkin' offerings like cold drinks and a variety of food options. The setup is within a gas station, contributing to confusion about the brand. Despite being convenient with curbside pickup and delivery, it does not offer dine-in service or a full menu. However, it has received praise for its coffee quality.

Tim Hortons logo

Tim Hortons

3.5

36101 Woodward Ave, Birmingham, Michigan

The reviewed establishment offers a diverse range of services and amenities including dine-in, takeout, delivery, drive-through options, and is known for its coffee and quick bites. Reviews indicate mixed experiences with service speed and quality, while highlighting excellent coffee and the availability of condiments. While accessibility features are noted, certain operational aspects such as order accuracy in the drive-through may require improvement.