Summary
The establishment offers fast and friendly service with a clean environment but struggles significantly with order accuracy, especially for those with dietary restrictions. Multiple customers reported receiving incorrect items, such as regular milk instead of dairy-free alternatives and incorrect quantities of food. Additionally, some staff members appear dismissive when issues are raised. While known for good coffee, there are concerns about high prices and limited seating options.
Pros
- fast friendly service
- clean environment
- good coffee
Cons
- order inaccuracies
- dismissive staff
- high prices
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
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The Brighton Dunkin' Donuts location offers a comfortable and welcoming environment with consistently fresh coffee and friendly service. While the interior is praised for its cozy feel and ample seating options, some customers have experienced dissatisfaction due to poor customer interactions and subpar food quality. Despite these negatives, the establishment provides a variety of service options, making it convenient for diverse dining needs.
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The service at this location is generally friendly and accommodating, with a comfortable environment that supports various dining options throughout the day. However, some customers have experienced difficulties with ordering and inconsistent availability of certain products like coffee. The location's accessibility features are well-regarded, though there were isolated instances of customer service issues.