Dunkin'
421 Quincy Ave, Braintree, Massachusetts
Phone: +1 781-848-8739
Website: locations.dunkindonuts.com
Summary
The establishment offers a variety of services including dine-in and takeout options with good coffee highlighted among its offerings. While there are positive notes about friendly service and a clean environment, several reviews indicate issues with order accuracy and customer service, affecting overall satisfaction.
Pros
- excellent coffee
- friendly gestures for errors
- varied dining options
- good accessibility features
Cons
- order inaccuracies
- poor customer service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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The business offers friendly and accommodating service with a welcoming atmosphere, particularly noted for its excellent coffee and breakfast options. While there are positive remarks about the staff's friendliness and customer service skills, some reviews point to issues like inconsistent closing times and subpar food quality. The environment is described as family-friendly and tourist-attractive, with multiple dining and service options available.
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Donut & Donuts & Muffins
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Dunkin'
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The reviews indicate a consistently poor customer service experience at this location, marked by delays and perceived discrimination. There are multiple instances of incorrect orders and rude interactions with staff. The food quality, particularly the doughnuts and coffee, is criticized as subpar.
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The first Dunkin' Donuts location offers a nostalgic experience with modern amenities. Patrons enjoy fast service and delicious coffee, though parking can be limited during busy times. The environment is clean, and there are plenty of photo opportunities to commemorate the historic site.
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The business is praised for its friendly service and clean environment, with consistently good coffee highlighted as a standout feature. However, customers have noted issues such as rude staff behavior in specific instances and some limitations in product availability.