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Summary
The reviewed Dunkin' Donuts location exhibits several service issues, including unresponsive and rude staff, frequent order mistakes, and inconsistent availability of products like large cups. Customers also reported negative experiences with the physical state of drinks served in damaged cups and incorrect orders. Despite these challenges, the place offers good coffee and a variety of dining options throughout the day.
Pros
- Great coffee
- Offers breakfast
- Comfort food available
- Drive-thru service
Cons
- Unresponsive staff
- Order mistakes
- Inconsistent availability
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Duck Donuts
460 Pinnacle Pkwy Unit 258, Bristol, Tennessee
The reviews highlight the establishment's fresh and customizable donuts, friendly service, and clean environment. Customers enjoy the unique experience of watching their donuts being made to order and appreciate the variety of flavors and toppings available. The business offers multiple dining options such as dine-in, takeout, and delivery, making it convenient for different preferences. Additionally, they provide great coffee which enhances the overall experience.
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Blackbird Bakery
188 Piedmont Ave, Bristol, Virginia
The Blackbird Bakery is praised for its friendly staff and cozy atmosphere, making it a popular choice for both locals and visitors. Patrons appreciate the high-quality sweets, such as croissants and red velvet desserts, which contribute to a memorable dining experience. Despite occasional busyness, the bakery maintains a welcoming environment with various seating options. The establishment offers convenient services like in-store pickup and dine-in, enhancing its appeal.
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Dunkin'
1285 TN-394, Blountville, Tennessee
The business is praised for its excellent maple donuts and fast, friendly service with a clean environment. However, some customers find the prices to be high, and there are concerns about limited parking options. There are mixed reviews regarding coffee quality, with freshness being inconsistent. Customer service issues have been noted in online order handling.
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Dunkin'
3769 Lee Hwy, Bristol, Virginia
The business is praised for its pleasant service and clean environment but faces criticism over employee attitude and operational inconsistencies. While it offers a variety of seating options and has a good selection of breakfast items including coffee, some customers have reported issues with order accuracy and misleading operating hours.
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Dunkin'
101 Hospitality Pl, Kingsport, Tennessee
Dunkin' Donuts offers a variety of services including drive-through and dine-in options with generally fast service and friendly staff. The coffee is praised for being hot and fresh, though some customers have noted inconsistency in food quality and service attentiveness. A recurring theme includes concerns about the taste of certain items like breakfast wraps and specialty drinks.
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Dunkin'
6745 Bristol Hwy, Piney Flats, Tennessee
The business offers a mix of positive and negative experiences with fast service and good coffee noted by some patrons while others report poor customer service and long wait times. The store seems popular for quick bites and solo dining but struggles during peak hours, leading to frustration. Accessibility is satisfactory, with specific mentions of wheelchair access.
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Krispy Kreme
1651 E Stone Dr, Kingsport, Tennessee
Krispy Kreme offers a mix of excellent donuts and varying service experiences across different locations. Customers appreciate the fresh, diverse offerings but encounter occasional shortages and limited varieties. Service quality can fluctuate due to staffing issues, impacting availability and experience. The unique conveyor belt system in some stores is a highlight, although access restrictions like closed lobbies are noted. Overall, while donuts receive high praise, service inconsistencies remain an area for improvement.
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Dunkin'
4222 Fort Henry Dr, Kingsport, Tennessee
The Dunkin’ location reviewed here presents a mixed experience for customers. While some praised the quality of coffee and donuts, many were disappointed by service issues such as unprofessional staff behavior, long wait times, and confusion at pickup areas. Additionally, concerns about high prices and parking limitations were noted.