Dunkin' storefront

Summary

The reviewed Dunkin' Donuts location exhibits several service issues, including unresponsive and rude staff, frequent order mistakes, and inconsistent availability of products like large cups. Customers also reported negative experiences with the physical state of drinks served in damaged cups and incorrect orders. Despite these challenges, the place offers good coffee and a variety of dining options throughout the day.

Pros

  • Great coffee
  • Offers breakfast
  • Comfort food available
  • Drive-thru service

Cons

  • Unresponsive staff
  • Order mistakes
  • Inconsistent availability

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

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3.8

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4.1

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Dunkin' Donuts offers a variety of services including drive-through and dine-in options with generally fast service and friendly staff. The coffee is praised for being hot and fresh, though some customers have noted inconsistency in food quality and service attentiveness. A recurring theme includes concerns about the taste of certain items like breakfast wraps and specialty drinks.

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2.5

6745 Bristol Hwy, Piney Flats, Tennessee

The business offers a mix of positive and negative experiences with fast service and good coffee noted by some patrons while others report poor customer service and long wait times. The store seems popular for quick bites and solo dining but struggles during peak hours, leading to frustration. Accessibility is satisfactory, with specific mentions of wheelchair access.

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Krispy Kreme

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1651 E Stone Dr, Kingsport, Tennessee

Krispy Kreme offers a mix of excellent donuts and varying service experiences across different locations. Customers appreciate the fresh, diverse offerings but encounter occasional shortages and limited varieties. Service quality can fluctuate due to staffing issues, impacting availability and experience. The unique conveyor belt system in some stores is a highlight, although access restrictions like closed lobbies are noted. Overall, while donuts receive high praise, service inconsistencies remain an area for improvement.

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4.2

4222 Fort Henry Dr, Kingsport, Tennessee

The Dunkin’ location reviewed here presents a mixed experience for customers. While some praised the quality of coffee and donuts, many were disappointed by service issues such as unprofessional staff behavior, long wait times, and confusion at pickup areas. Additionally, concerns about high prices and parking limitations were noted.