Dunkin' logo

Dunkin'

(3.7)

Regency Plaza, 118 US-209 Suite 15, Brodheadsville, Pennsylvania

Dunkin' storefront

Summary

The Dunkin' location receives mixed reviews with praise for friendly service and good coffee but criticism for understaffing issues causing delays and inconsistent product availability. Customers appreciate Ruth's exceptional service, making her a standout employee. Management is urged to improve supply management and staffing.

Pros

  • Friendly staff
  • Good coffee quality
  • Great customer service by Ruth
  • Variety of dining options
  • Casual atmosphere

Cons

  • Understaffed issues
  • Inconsistent product availability
  • Long wait times

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-9PM
tuesday4AM-9PM
wednesday4AM-9PM
thursday4AM-9PM
friday4AM-9PM
saturday4AM-9PM
sunday4AM-9PM

Location

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The reviews reflect mixed experiences at this location, with some customers appreciating the friendly staff and good coffee, while others criticize poor service and operational issues. Complaints include unavailability of items like donuts, broken machines, long wait times, and rude customer interactions. Some patrons acknowledge the effort of employees to maintain a positive atmosphere despite these challenges.

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Duck Donuts is praised for its unique and fresh donut offerings, especially the Maple Bacon variety. The friendly service and clean environment enhance the customer experience. While the prices are considered fair given the quality, limited parking options could be a drawback for some visitors.

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3.5

5 PA-611, Bartonsville, Pennsylvania

The establishment offers a mix of positive and negative experiences according to customer reviews. Patrons appreciate the unique mini bagels and freshly baked donuts, but criticize poor service quality, including errors in orders and disrespectful treatment from staff. The bathrooms are reported as dirty and some food items, like the bagel, were served stale. Despite having amenities like free parking and wheelchair accessibility, these issues significantly impact customer satisfaction.

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3.8

28 Alger Ave, Tannersville, Pennsylvania

The Dunkin' Donuts location offers a variety of services including drive-thru and mobile ordering, but recent experiences suggest some service inconsistencies. While customers appreciate the coffee quality and cleanliness, there have been issues with order fulfillment and customer service responsiveness. Some reviews mention unpleasant dining experiences and delays in addressing complaints.

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3.7

439 Blue Valley Dr, Bangor, Pennsylvania

The coffee shop offers a friendly and efficient service with clean facilities and tasty food options. It is popular for breakfast and solo dining, providing a range of services including curbside pickup and drive-through. However, there are some concerns about inconsistent product availability and staff attitude issues.

Dunkin' logo

Dunkin'

3.8

1000 Premium Outlets Dr, Tannersville, Pennsylvania

Dunkin' offers a range of quality food and drinks with efficient service during non-peak hours, but experiences challenges with stock availability and occasional long wait times. The store provides various convenient service options including curbside pickup and delivery. While there are mixed reviews about staff friendliness and pricing discrepancies, the environment is generally appreciated for its cleanliness and accessibility.

Dunkin' logo

Dunkin'

2.7

1 Great Wolf Dr, Scotrun, Pennsylvania

The provided reviews indicate significant dissatisfaction with the service quality at this Dunkin' Donuts location. Customers repeatedly mention issues with incorrect orders, lack of responsiveness from staff, and a broken latte machine. The overall experience is described as negative, highlighting a lack of care from employees and poor operational efficiency.

Dunkin' logo

Dunkin'

3.8

1163 N 9th St, Stroudsburg, Pennsylvania

The location experiences frequent parking and staffing issues, leading to inconsistent service quality. Coffee and food items are often served inconsistently, affecting customer satisfaction. Despite these challenges, the establishment offers a variety of services including takeout, delivery, and dine-in options, with a generally friendly staff.