Summary
The establishment has a mixed reputation with varied experiences reported by customers. While some appreciate the friendly service and clean environment, there are notable issues such as inconsistency in order fulfillment and questionable pricing practices at certain locations. Despite these concerns, several positive aspects stand out, including good coffee and comfortable dining options.
Pros
- friendly staff
- clean environment
- good coffee quality
- cozy atmosphere
Cons
- order inconsistencies
- questionable pricing practices
- stale pastries
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The service at this establishment is marred by inconsistent order accuracy and slow processing times, both at the drive-through and dine-in settings. While some employees like Peter provide excellent beverage preparation, others display poor attitudes and mishandle orders. The food quality also raises concerns, with instances of improperly prepared items being reported.
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The business is well-regarded for its professional and courteous staff, maintaining a consistently clean environment, and offering fast service with accurate order preparation. The coffee quality has been criticized for inconsistency, particularly issues with the espresso machine. Customers appreciate the friendly atmosphere and overall great customer service.