Summary
The location offers a casual and welcoming atmosphere with good coffee and quick bites, ideal for solo dining and breakfast options. While the food is generally appreciated, there are concerns about service quality and communication issues. The lack of parking and restroom facilities also detracts from the overall experience.
Pros
- good coffee
- quick service
- affordable prices
- variety of offerings
- family-friendly atmosphere
Cons
- poor customer service
- communication issues
- no parking available
- restroom not accessible to public
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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3685 Bruckner Blvd, Bronx, New York
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The service at this establishment is marred by inconsistent order accuracy and slow processing times, both at the drive-through and dine-in settings. While some employees like Peter provide excellent beverage preparation, others display poor attitudes and mishandle orders. The food quality also raises concerns, with instances of improperly prepared items being reported.
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The reviews indicate a mixed experience at the location with some customers praising the coffee quality but expressing significant dissatisfaction with service and food handling practices. Issues such as improper cleaning of utensils, incorrect order preparation, and hygiene concerns in pastry display areas are prevalent. The business offers various service options including delivery and takeout, but lacks dine-in capability.
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The reviews highlight mixed experiences at this Dunkin' location, with dissatisfaction primarily focused on inconsistent service and product quality under new management. Customers have encountered issues such as incomplete orders and poor customer interactions. However, the place maintains some positive aspects like its convenient location for breakfast and family-friendly atmosphere.
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The Dunkin' Donuts location generally provides a pleasant experience with fast and friendly service, clean surroundings, and great coffee. However, there are occasional issues with order accuracy and staff interactions. The establishment is known for its delicious donuts but some items may not meet customer expectations.
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