Dunkin' storefront

Summary

Dunkin' is praised for its friendly service and clean atmosphere, which enhances the overall customer experience. The coffee and desserts, particularly donuts, are highlighted as strong points. However, there are concerns about Dunkin's environmental practices, specifically their reliance on plastics over more sustainable options like glass. The reviews emphasize the kindness of staff and efficient service during busy times. Overall, while some customers feel negatively impacted by Dunkin's sustainability choices, many appreciate the quick, friendly service and the quality of food and beverages.

Pros

  • friendly customer service
  • clean environment
  • quick service
  • excellent donuts
  • good coffee

Cons

  • plastic usage
  • environmental concerns

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Wheelchair Accessible
Chain Location

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

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2.5

446 Knickerbocker Ave, Brooklyn, New York

The establishment is appreciated for its great coffee and convenient service options like curbside pickup, delivery, takeout, and dine-in, but it receives mixed reviews about employee performance. While some customers commend the friendly and fast service by certain employees, others criticize inconsistent order accuracy and poor customer interaction due to language barriers. Additionally, there are complaints about long wait times and limited hours of operation.

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3.9

325 Wyckoff Ave, Ridgewood, New York

The establishment offers a variety of services including dine-in, takeout, and delivery, with an emphasis on coffee and breakfast items. Despite the availability of vegetarian options and accessibility features like wheelchair-accessible entrances and seating, reviews indicate significant issues with cleanliness and customer service. Customers have encountered unsanitary conditions, poor communication regarding order fulfillment, and unprofessional staff behavior.

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146 Knickerbocker Ave, Brooklyn, New York

The business is praised for its exceptional mochi donuts and tea selection, with a welcoming atmosphere driven by the owner's hospitality. Customers appreciate both the product variety and the friendly service. The venue offers multiple service options including dine-in, takeout, and delivery, though parking can be challenging.

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4.1

1052 Flushing Ave, Brooklyn, New York

The location generally offers quick service and tasty food options like croissants, with some inconsistency in order accuracy noted by customers. While the mobile ordering is easy and efficient, cleanliness issues have been raised. The establishment provides a variety of services including dine-in and takeout, with good coffee highlighted as a strong point.

Dunkin' logo

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4.0

5615 Myrtle Ave, Flushing, New York

The reviewed location offers a variety of breakfast options and is known for its friendly service and fresh food. However, some customers have noted that the ambiance could use improvement with worn-out signs and old furniture. There are mixed reviews regarding customer service, with positive remarks about friendliness but also negative feedback on handling redeeming points. The store provides various dining services including dine-in and takeout.

Dunkin' logo

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4.1

5602 Metropolitan Ave, Ridgewood, New York

The business offers a mix of positive and negative experiences based on customer feedback. Pros include fresh doughnuts, quick service, and great coffee. However, there are complaints about some employees' rudeness and inconsistent product availability. The establishment maintains a clean environment and offers various dining options.

Dunkin' logo

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3.3

1379 Halsey St, Brooklyn, New York

The service quality at this establishment varies significantly among employees, leading to inconsistent customer experiences. While some staff members go above and beyond with friendly gestures, others have been described as neglectful and inattentive. The coffee is popular but often criticized for being overly sweet, requiring multiple remakes to meet customer satisfaction. Despite these challenges, there are aspects of the establishment that receive positive feedback, particularly regarding the welcoming attitude of certain employees.