Dunkin' storefront

Summary

The establishment has received negative feedback regarding cleanliness and customer service. Customers frequently mention rude staff and improper handling of orders. Despite these issues, the business offers several amenities such as outdoor seating and good Wi-Fi. The coffee quality is criticized for being burnt. However, it provides a range of services including delivery, takeout, and dine-in options, with specific highlights in breakfast offerings.

Pros

  • good outdoor seating
  • available Wi-Fi
  • diverse service options
  • breakfast availability
  • comfortable for working

Cons

  • poor customer service
  • unhygienic conditions
  • burnt espresso

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Outdoor Seating
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday7AM-7PM

Location

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4.1

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The establishment offers a mix of positive and negative experiences based on customer feedback. While some patrons praise the quality of food, cleanliness, and service, others highlight issues with hygiene and poor staff attitudes. The place is noted for its great coffee and breakfast offerings in a casual atmosphere, but has been criticized for being unclean at times.

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3.9

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The establishment offers a variety of services including dine-in, takeout, and delivery options. While it is praised for its great coffee and casual atmosphere, there are significant concerns about the cleanliness and attitude of some staff members. The service environment seems inconsistent, with some employees being helpful while others appear dissatisfied or rude.

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3.7

148 Smith St, Brooklyn, New York

The business offers a range of services and has a casual atmosphere with good coffee and comfort food options. However, several reviews highlight issues such as rude staff, poor cleanliness, and operational inconsistencies like machine downtime. The environment seems to be less welcoming due to external disturbances from nearby individuals.

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3.8

552 3rd Ave, Brooklyn, New York

The reviews highlight excellent customer service and a friendly atmosphere at this Dunkin' Donuts location. Patrons appreciate the familiar faces like Khaaalid & Yesenia for their consistent quality in making drinks correctly. However, there are concerns about inaccuracies with orders, particularly regarding allergen-free requests, which poses safety risks. Additionally, some customers express disappointment over menu inconsistencies, specifically the absence of donuts on certain occasions.

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3.2

322 Livingston St, Brooklyn, New York

The reviews indicate mixed experiences at Dunkin'. Customers appreciate the quick service and friendly staff on occasion, while some express dissatisfaction with coffee quality and customer service. The location's condition could benefit from improvements.

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3.4

387 Jay St, Brooklyn, New York

The business has received mixed reviews, with customers praising its coffee and breakfast offerings but criticizing the cleanliness and service quality. There are frequent complaints about long wait times, incorrect orders, and rude staff. Additionally, issues like high prices and a lack of basic amenities such as restrooms have been noted.

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3.8

448 5th Ave, Brooklyn, New York

The business offers a mixed experience with some positive aspects and notable drawbacks. Customers appreciate the friendly staff and excellent coffee quality, which makes it a popular choice for breakfast and solo dining. However, there are significant issues with service delivery, such as uncooked food and missing items, alongside accessibility concerns. Despite its popularity, the store lacks several customer conveniences like parking, outdoor seating, and public restrooms.

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Mochinut & Wanpo Tea Shop

4.8

72 Willoughby St, Brooklyn, New York

The establishment offers a variety of desserts and beverages that receive positive feedback, particularly the mochi donuts and brown sugar milk tea. The service is generally noted for being polite and fast, contributing to a pleasant dining experience. However, some reviews criticize the quality of certain items like cheese corndogs and highlight issues with cashier interactions. Customers appreciate the cleanliness and the casual atmosphere but express concerns about parking availability.