Dunkin' logo

Dunkin'

(3.7)

250 Prospect Park W, Brooklyn, New York

Dunkin' storefront

Summary

The business offers a mix of positive and negative experiences. Customers appreciate the friendly staff and interactive service catering to all ages, along with good coffee. However, there are issues with order efficiency and cleanliness, particularly in bathrooms. The establishment is family-friendly and casual, offering various dining options.

Pros

  • friendly staff
  • good for all ages
  • great coffee
  • variety of dining options
  • family-friendly atmosphere

Cons

  • order efficiency issues
  • bathroom cleanliness concerns
  • locked doors during business hours

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Wheelchair Accessible

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday5AM-7PM

Location

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The business offers a mixed experience with some positive aspects and notable drawbacks. Customers appreciate the friendly staff and excellent coffee quality, which makes it a popular choice for breakfast and solo dining. However, there are significant issues with service delivery, such as uncooked food and missing items, alongside accessibility concerns. Despite its popularity, the store lacks several customer conveniences like parking, outdoor seating, and public restrooms.

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The reviews highlight excellent customer service and a friendly atmosphere at this Dunkin' Donuts location. Patrons appreciate the familiar faces like Khaaalid & Yesenia for their consistent quality in making drinks correctly. However, there are concerns about inaccuracies with orders, particularly regarding allergen-free requests, which poses safety risks. Additionally, some customers express disappointment over menu inconsistencies, specifically the absence of donuts on certain occasions.

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The Dunkin' Donuts location on Coney Island Ave. has received mixed reviews regarding its service and product quality. Customers have reported poor order accuracy, unengaged staff, and issues with the iced coffee preparation. Despite these challenges, some highlight acceptable offerings like breakfast items and a casual atmosphere. Accessibility features are well-supported.

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4.2

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The reviewed Dunkin' location offers friendly and efficient service with a focus on high-quality coffee. However, there are inconsistencies in food quality, particularly with donuts being stale and hashbrowns sometimes overcooked. Overall, the establishment provides a welcoming atmosphere with various service options.

Dunkin' logo

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3.7

110 Beverley Rd, Brooklyn, New York

The reviews highlight a mix of positive experiences with the food and service at this Dunkin' location, though some customers have faced issues with management and customer service. The friendly staff is often noted for their helpfulness, but there are instances where interactions were described as rude or unprofessional. Service options are robust, offering both dine-in and takeout possibilities, which cater to a variety of customer needs.

Dunkin' logo

Dunkin'

3.7

1700 Church Ave, Brooklyn, New York

The business provides a variety of food and beverage options with a casual and trendy atmosphere, but there are notable service issues, particularly during busy periods. The establishment offers both dine-in and takeout services, along with curbside pickup and delivery, making it versatile for different customer needs. Despite the accessibility features like wheelchair access, there is significant dissatisfaction with staff attitude and order accuracy, as well as complaints about poor packaging and communication when substitutions are made. Overall, while there are positives such as a diverse menu and good coffee, the negatives related to service significantly impact the customer experience.