Dunkin'
Coney Island, 1243 Surf Ave, Stillwell Ave, Brooklyn, New York
Summary
Customers appreciate the food quality and fast service but criticize poor communication and order accuracy. The environment is generally friendly, yet staff interactions can be frustrating and unhelpful.
Pros
- good coffee
- comfortable seating
- quick orders
- variety of offerings
Cons
- poor customer service
- wrong orders served
- slow response times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The establishment is praised for its friendly service and delicious breakfast offerings, with standout items like the coffee and bagels. It's a popular spot for solo dining due to its casual atmosphere and quick visit suitability. The donuts are particularly highlighted as excellent. However, some customers noted concerns about parking availability and prices.
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The business offers a variety of affordable and delicious food options like donuts, coffee, and classic diner breakfasts, with fast and friendly service in a clean environment. While the prices are considered great for the value received, some items such as mozzarella sticks may not meet expectations. Customers appreciate the casual atmosphere but note the lack of wheelchair accessibility.
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The store is praised for its beautiful and clean environment with friendly staff and quality coffee. However, some customers have noted issues with parking and occasional poor customer service from certain employees. The interior boasts a modern design with seating available, and while the overall experience seems positive, improvements in customer interaction could enhance satisfaction.
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The establishment offers great coffee and attentive service with a consistent quality that keeps customers returning. However, the physical condition of the location is poor, affecting both appearance and comfort. Customers note issues such as inadequate parking, unclean surroundings, and staff needing better training.