Dunkin' storefront

Summary

The business generally receives positive feedback for its friendly service and high-quality food items such as donuts and breakfast offerings. However, there are notable complaints regarding inconsistent product quality, particularly with the glazing of donut holes, and occasional lapses in customer service, including not notifying customers about unfulfilled orders. The establishment offers a variety of service options and has an accessible environment for those with disabilities.

Pros

  • friendly staff
  • fresh breakfast items
  • fast service
  • variety of donuts
  • hot prepared food

Cons

  • inconsistent quality
  • poor customer communication
  • overpriced menu

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday4:30AM-9PM
tuesday4:30AM-9PM
wednesday4:30AM-9PM
thursday4:30AM-9PM
friday4:30AM-9PM
saturday4:30AM-9PM
sunday4:30AM-9PM

Location

Other Donut Shops Nearby

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Donut Connection

4.6

330 Center Ave, Butler, Pennsylvania

The donut shop is celebrated for its exceptional donuts and friendly service, with specific praise for maple donuts and fresh offerings. The establishment also provides a comfortable environment and accommodates breakfast dining. While the food quality and service are highly regarded, some customers have noted concerns about high prices and staffing issues.

Dunkin' logo

Dunkin'

4.0

236 N Main St, Butler, Pennsylvania

The business offers a welcoming and friendly environment with great coffee and dessert options that appeal to solo diners and those working on laptops. However, there have been issues with service consistency, such as forgetting drink flavors and long wait times in the drive-thru. While some staff members are praised for their friendliness and positive attitudes, others have shown resistance to customer complaints.

Dunkin' logo

Dunkin'

3.8

540 Butler Crossing Suite 8, Butler, Pennsylvania

The reviewed location offers consistently friendly service and a clean environment, with excellent coffee and breakfast options that make it a popular choice for morning visits. Customers appreciate the personalized touches like handwritten notes on orders. However, some customers experienced slow service at other locations, highlighting variability in efficiency. Despite being generally well-received, there are concerns over parking convenience.

Valencia Donut Co. logo

Valencia Donut Co.

4.8

1177 Pittsburgh Rd, Valencia, Pennsylvania

Valencia Donut Co. is celebrated for its fresh and customizable donuts, offering a unique experience with hand-decorated treats and the ability to personalize each purchase. Customers appreciate the friendly staff and clean environment, which contributes to an inviting atmosphere. The business is recognized as women-owned and small, enhancing its charm with family-oriented service. While praised for its reasonable prices and delightful selection of offerings including breakfast items, donuts, and coffee, some areas could see improvement, such as parking availability.

Dunkin' logo

Dunkin'

3.8

301 US-19, Zelienople, Pennsylvania

The reviews indicate mixed experiences at this Dunkin' location. Customers appreciate the friendly service and coffee quality but have noted inconsistencies with food preparation and high prices. Parking issues are also a recurring complaint.

Dunkin' logo

Dunkin'

3.8

20411 Rte 19 #1, Cranberry Township, Pennsylvania

The reviews indicate mixed experiences with the service and product quality at this location. While some customers appreciate the friendly staff and cleanliness of the environment, others have faced issues such as improperly filled drinks and unsatisfactory donut quality. The fast service is a consistent positive note across multiple reviews.

Peace Love & Little Donuts of Cranberry logo

Peace Love & Little Donuts of Cranberry

4.4

Gardens Plaza, 20325 US-19 #16A, Cranberry Twp, Pennsylvania

The donut shop offers a variety of unique flavors and fast service. Customers appreciate the fresh donuts and great atmosphere but note high prices for their size. The website may mislead about certain offerings like warm donuts at all locations. Accessibility is well-handled with wheelchair-friendly facilities.

Dunkin' logo

Dunkin'

3.4

5161 William Flinn Hwy, Gibsonia, Pennsylvania

The Dunkin’ Donuts location receives mixed reviews with customers praising the friendly service and delicious coffee but criticizing their operational issues such as poor order accuracy and rude staff. The store has some amenities like curbside pickup and drive-through, making it convenient for a quick visit. Despite positive remarks about the donuts and fast service in some cases, recurring problems with incorrect orders and unhelpful staff persist at this location. Accessibility is well-managed, ensuring an inclusive environment.