Summary
The Dunkin' location generally offers commendable service and cleanliness but suffers from inconsistencies in order accuracy and a lack of tipping options on card payments. While the staff is praised for their friendliness and efficiency, there are notable instances of unprofessional conduct and customer dissatisfaction with food quality. The facility provides various service options including drive-through, takeout, dine-in, and delivery, and boasts amenities such as free parking and wheelchair accessibility.
Pros
- friendly efficient staff
- clean environment
- fast service
- variety of seating options
Cons
- no tipping on cards
- occasional food errors
- burnt orders reported
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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The Dunkin' location on Pine Island Road near Crunch has received mixed feedback from customers. Several reviews highlight issues with customer service and food quality, including rude staff interactions and cold coffee despite being mobbed with customers. Parking was also noted as problematic during busy times. However, the store offers multiple service options such as outdoor seating, curbside pickup, and drive-through, which are appreciated by some patrons.
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Dunkin' Donuts offers exceptional customer service and consistently high-quality coffee that enhances the overall experience for its patrons. The friendly staff often delivers orders correctly and efficiently. Despite some negative incidents involving drive-thru mishaps, many reviews highlight excellent interactions with management and staff members. Parking availability is adequate, but prices may be perceived as high by some visitors.
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The Dunkin' Donuts location receives mixed feedback from customers regarding service and food quality. Some visitors appreciate the speedy service and welcoming environment but others have had negative experiences with unfriendly staff and subpar food preparation, particularly when ordering specific items like wraps or bagel twists. There are concerns about inconsistency in customer service and product quality across different visits.