Dunkin'
2270 Randall Rd, Carpentersville, Illinois
Phone: +1 847-844-3938
Website: locations.dunkindonuts.com
Summary
The business offers fast and friendly service with a clean environment and great coffee that attracts regulars. However, some customers have experienced issues with order accuracy and corporate policies regarding menu items. While there are positive remarks about employee kindness, there is notable dissatisfaction with restrictive offerings related to bacon in breakfast sandwiches.
Pros
- great customer service
- consistent quality coffee
- clean environment
- fast service
- friendly staff
Cons
- order inaccuracies
- corporate restrictions on menu items
- lack of customization for dietary needs
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The Dunkin' Donuts location receives mixed feedback from customers. While some praise the quick service and quality of coffee, others highlight issues with product presentation and food consistency. A concern about cleanliness was also raised by a customer who found foreign material in their drink. Despite this, several reviews noted friendly staff and a clean environment.
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The reviews present a mixed picture of the business's service quality and cleanliness. While some customers appreciate the consistently excellent coffee during specific times, others face inconsistent service and poor cleaning standards. There are also concerns regarding high prices and food quality for deliveries.
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The reviews indicate a mixed experience at the business with varied opinions on service and food quality. While some customers appreciate the quick and friendly service along with good coffee, others highlight issues like poor customer service, high prices, and subpar food temperatures. Concerns about cleanliness were also mentioned.
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The establishment receives mixed feedback with commendations for friendly and fast service, but faces criticism for inconsistent food quality and poor customer interaction. Many reviewers express frustration over service delays at the drive-through and issues with order accuracy. Despite these challenges, some customers appreciate specific offerings such as donuts. The business provides various dining options including dine-in and takeout services.
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1319 E Algonquin Rd, Algonquin, Illinois
The business offers a variety of services including coffee and quick bites, attracting customers for breakfast and solo dining. While some praise the quality of items like doughnuts, there are frequent complaints about receiving incorrect orders both in-store and via delivery. The service has improved over time, particularly with staff friendliness, but attention to detail is lacking. Accessibility features are commendable, providing a welcoming environment for all patrons.
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The Dunkin' Donuts drive-through experiences frequent order mistakes and staff attitude issues, leading to customer dissatisfaction. Despite these challenges, the establishment is recognized for its quick service and welcoming environment. High prices and limited parking are additional concerns noted by customers.