
Dunkin'
10030 Green Level Church Road Suite 800, Cary, North Carolina
Summary
The establishment generally offers fast and friendly service with a clean environment but suffers from frequent order inaccuracies and rude staff interactions. Customers have reported multiple instances of incorrect orders and poor customer service, including unapologetic employees. There are also complaints about operational inefficiencies such as unavailability of menu items and long wait times for simple tasks.
Pros
- fast friendly service
- clean environment
- offers coffee
Cons
- frequent order inaccuracies
- rude staff interactions
- long wait times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby

Dunkin'
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The Dunkin' location is praised for its consistently excellent coffee and fast, friendly service. Customers appreciate the clean environment and consistency in drink preparation. However, some issues with parking and high prices have been noted. The drive-through experience can be slow, especially during busy times.

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The business offers a variety of service options including drive-thru and curbside pickup which are frequently used by customers. The coffee quality is appreciated but some drinks were reported to be unsatisfactory in taste. Donut presentation and customer interaction at the drive-thru received mixed feedback, with some employees being friendly while others displayed poor manners. Cleanliness was noted as a positive aspect, although one instance of an employee's unhygienic appearance raised concerns.

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The reviewed Dunkin' location offers a clean environment with friendly service and high-quality coffee that surpasses some competitors like Starbucks. The food is noted for being fresh and well-prepared. However, there are occasional issues with order accuracy and credit card payment processes. The establishment provides various dining options including dine-in, takeout, and delivery services.

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