Summary
The business generally offers good coffee and a variety of dining options with convenient drive-thru service. However, customer service issues such as slow response times, missed orders, and poor handling have been reported by several reviewers. Additionally, concerns about cross-contamination in ice cream preparation were noted.
Pros
- good coffee
- variety of offerings
- convenient drive-thru
- fast mobile order service
- early opening hours
Cons
- slow customer service
- missed drive-thru orders
- potential cross-contamination issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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5615 S Tryon St, Charlotte, North Carolina
The establishment receives mixed feedback regarding its service and product quality. While some customers appreciate the coffee and tea selection, others are frustrated with long wait times and insufficient staff attention for in-store patrons compared to drive-thru customers. Concerns about portion sizes at a competitor's location have also been mentioned by one reviewer.
Yummm Donuts
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Customers praise the donuts for their exceptional taste and quality, particularly noting the delicious fillings and perfect texture. The service is highlighted as friendly and helpful, contributing to a positive experience. The environment is clean and inviting with bright decor. However, some mention high prices as a downside.
Dunkin'
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The reviewed Dunkin' location offers friendly service and a variety of options including breakfast and coffee, making it appealing for solo dining and work on laptops. However, there are issues with food quality and customer communication when errors occur. The business provides multiple service options like drive-through, dine-in, and takeout.
MJ Donuts
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MJ Donuts receives praise for its delicious donuts, especially the blueberry and apple fritters, and offers a friendly and clean environment with reasonable pricing. Some reviewers note limited availability in the morning and high prices for some items. The shop provides takeout options, great coffee, and is suitable for solo dining.
Krispy Kreme
8800 Pineville-Matthews Rd, Charlotte, North Carolina
The business receives praise for its engaging atmosphere and fast service, particularly the process of watching donuts being made. Customers appreciate the friendly staff and fresh offerings, but there are concerns about inconsistent experiences with gift card acceptance. The establishment is known for its delicious glazed donuts, contributing to a positive reputation among patrons.
Dunkin'
1014 Wilson Bus Pkwy, Fort Mill, South Carolina
The business provides a welcoming and efficient customer experience with friendly staff and fast service. Reviews highlight excellent donuts and iced tea options, contributing to a positive start for customers' days. However, there are occasional complaints about limited product availability in the morning, which may affect some customers' experiences.
Dunkin'
8334 Pineville-Matthews Rd #101, Charlotte, North Carolina
Reviews of the coffee shop reveal mixed experiences among customers. Positive feedback highlights excellent service and quality beverages, while negative comments point to long wait times and inconsistent order fulfillment. The establishment offers a range of services including outdoor seating, delivery, and takeout options, catering to various customer needs.
Your Mom's Donuts- Park Road
4205 Park Rd, Charlotte, North Carolina
The donut shop offers a variety of flavors with fresh and soft dough, but the presentation can be inconsistent. The cinnamon sugar with cream cheese frosting is particularly praised, while some other flavors receive mixed reviews. The service can vary, with instances of both friendly and rude interactions noted. Although prices are on the higher side due to larger portions, many customers find them worth it. Despite the potential for parking issues, several accessibility features enhance customer convenience.