Dunkin' logo

Dunkin'

(3.6)

215 Hillcrest Pkwy, Chesapeake, Virginia

Summary

The reviews for the Dunkin' Donuts location present a mixed experience with some customers praising the fast service and clean environment, while others criticize poor customer service and incorrect orders. The coffee quality is highlighted both positively and negatively depending on the visit. Overall, there are opportunities to improve employee interactions and order accuracy.

Pros

  • fast friendly service
  • clean environment
  • great breakfast sandwiches
  • exceptional customer service

Cons

  • rude employees
  • incorrect orders

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

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The business has mixed reviews regarding customer service and product quality. While some customers appreciate the friendly staff and fresh food, others criticize poor acknowledgment and stale offerings. The establishment is recognized for its diverse menu options that include breakfast, lunch, dinner, and dessert. It provides a variety of services such as dine-in, takeout, and delivery with convenient accessibility features.

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Dunkin' logo

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The reviews highlight a generally positive experience at this Dunkin', particularly praising the staff's friendliness and efficient service both in-store and via drive-through. The cleanliness of the environment is also commended. However, some customers have experienced issues with order accuracy and food quality.