Dunkin'
500 W Roosevelt Rd Suite 7, Chicago, Illinois
Phone: +1 872-873-2921
Website: locations.dunkindonuts.com
Summary
The business offers a welcoming and clean environment with friendly staff that enhances the customer experience. However, there are consistent issues with order accuracy and lackluster customer service from some employees. While the coffee is generally well-prepared, problems arise with donut orders due to possible miscommunication or labeling issues.
Pros
- friendly and welcoming staff
- clean store environment
- good coffee quality
- variety of dining options
- casual atmosphere
Cons
- inconsistent order accuracy
- miscommunication with orders
- lack of customer service training
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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