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Dunkin'
1755 W Addison St, Chicago, Illinois
Phone: +1 773-248-4777
Website: locations.dunkindonuts.com
Summary
The location has a reputation for poor service and miscommunication with customers, leading to frequent order mistakes. While the staff is noted in some instances to be unfriendly and unprofessional, there are occasional positive mentions of good cheer among certain crew members. The environment may seem intimidating at night due to reported aggressive behavior by staff. Despite these issues, the establishment offers a wide range of services and amenities.
Pros
- friendly crew occasionally
- wide service options
- casual atmosphere
- good for kids
- free street parking
Cons
- frequent order mistakes
- rude staff behavior
- aggressive at night
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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Dunkin'
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The establishment is praised for its friendly and accommodating staff, especially Manisha, who contributes to a welcoming atmosphere. The quality of coffee and donuts, along with the efficient service, stands out as particularly commendable. Despite these strengths, there are concerns about parking availability and high prices.
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4010 N Western Ave, Chicago, Illinois
The establishment offers a variety of services including drive-through and dine-in options with decent service but poor food quality. Reviews highlight inconsistent order accuracy and subpar product freshness. The experience is marred by rude staff interactions and issues like coffee spillage due to inadequate packaging.
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The business offers friendly and prompt service, with a noted preference for their coffee offerings. However, there are occasional inconsistencies in customer service and operational issues like running out of supplies. Overall, the environment is casual and suitable for various types of diners including families and individuals working on laptops.
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The business offers a variety of services including delivery and takeout, with highlights on great coffee and tea selection. Reviews indicate mixed experiences, with some customers appreciating the friendly service while others criticize rude behavior and cleanliness issues. There are concerns over staff's proficiency with technology and inconsistent product presentation.
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The location is praised for its helpful staff and clean environment with various seating options, operating 24 hours a day. However, customers have reported significant issues with food quality, including moldy sandwiches, and poor customer service interactions. The service speed seems inconsistent, particularly regarding add-ons like whipped cream. There are mixed feelings about the franchise's overall service compared to other locations.
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