Dunkin' logo

Dunkin'

(4.0)

Morse Red Line, 1357 W Morse Ave, Chicago, Illinois

Dunkin' storefront

Summary

The restaurant has mixed reviews with some customers praising the quality of its donuts and coffee, while others criticize poor service and order mistakes. The atmosphere is described as calm and quiet, suitable for solo dining and working on a laptop. However, issues like rude staff behavior and inconsistent food preparation are frequent complaints.

Pros

  • good maple donuts
  • quiet environment
  • suitable for solo diners
  • offers coffee

Cons

  • rude staff
  • order mistakes
  • inconsistent sandwich quality

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday6AM-5PM

Location

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The establishment is noted for its efficient and fast service, particularly during busy times, with positive experiences reported by frequent visitors. However, some customers have encountered rude staff behavior and issues with order handling. The business offers a variety of convenient dining options including takeout and dine-in, and is popular for breakfast. It also features good accessibility for wheelchair users.

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Smack Dab is highly praised for its delicious breakfast offerings and exceptional service environment. Reviewers appreciate the friendly staff, tasty donuts, and unique menu items like breakfast sandwiches. The restaurant offers a comfortable setting with options for various dietary preferences including vegan and gluten-free dishes. However, some customers have noted long wait times during peak hours due to high demand.

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3.7

1200 W Loyola Ave, Chicago, Illinois

The service at this establishment is inconsistent, with reports of both friendly and rude staff interactions affecting the customer experience negatively. While some customers appreciate the use of a mobile app for orders and recognition despite masks, others have had issues with incorrect orders and poor attitude from staff. However, several positives include quick service, good coffee, and casual atmosphere suitable for families.

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3.8

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The establishment offers a variety of menu items with friendly service and good coffee quality, although some customers have experienced inconsistent treatment and lack of familiarity with new products. The location is known for its festive environment during events like Halloween but has faced criticism over customer service issues.

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3.9

6250 N Clark St, Chicago, Illinois

Reviews highlight consistent issues with incorrect orders and poor service, particularly from the manager. Despite these drawbacks, customers appreciate the quality of coffee and desserts. The drive-thru experience is notably slow, contributing to dissatisfaction.

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3.7

7553 N Paulina St, Chicago, Illinois

The reviews indicate a mixed experience at the business, with notable dissatisfaction regarding staff attitude and service reliability. Customers have reported issues with rude employees, particularly mentioning two Mexican individuals multiple times. However, there are some positive aspects such as efficient service speed and accessibility features.

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3.8

1117 W Granville Ave, Chicago, Illinois

The establishment offers a variety of services including dine-in and takeout with convenient options like curbside pickup and delivery. While known for its great coffee and family-friendly atmosphere, several reviews indicate inconsistent service quality and concerns about cleanliness. Some customers experienced long wait times and poor order accuracy. The staff is generally friendly but has faced criticism for rudeness on occasion.

Dunkin' logo

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4.2

1954 W Peterson Ave, Chicago, Illinois

The establishment generally offers a pleasant dining experience with friendly and quick service. Reviews indicate that some customers have faced rude behavior from staff on occasion, which has impacted their overall satisfaction. Cleanliness and atmosphere are praised, yet there are reports of inconsistent product availability and quality.