Dunkin' logo

Dunkin'

(3.8)

Martin L King Jr Dr, 3481 S. Dr, Chicago, Illinois

Dunkin' storefront

Summary

The reviews highlight significant issues with customer service and employee behavior at this Dunkin' location. Multiple customers reported rude interactions, unprofessional responses, and problems with order accuracy. Despite these challenges, some patrons appreciate the late-night ice cream offerings. The business is noted for its fast service and friendly staff but struggles with consistent quality control.

Pros

  • Late-night ice cream available
  • Fast service when not busy
  • Friendly employees sometimes
  • Good coffee options

Cons

  • Unprofessional employee behavior
  • Long wait times occasionally
  • Order accuracy issues

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Chain Location
Open 24/7
Early Morning Hours

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.3

2503 S Martin Luther King Dr, Chicago, Illinois

Customers report mixed experiences at this business, with some praising the quick service and coffee availability while others criticize the slow drive-thru and poor customer interactions. Service speed appears inconsistent, affecting overall satisfaction. The quality of pastries is also a point of contention.

Dunkin' logo

Dunkin'

2.7

3121 S Halsted St, Chicago, Illinois

The business offers a variety of dining options and service methods, including drive-through, takeout, and dine-in, with an emphasis on breakfast. While some customers appreciate the clean environment and friendly staff, there are significant complaints about rude customer service and inconsistent food quality. High prices and parking issues also detract from the overall experience.

Dunkin' logo

Dunkin'

3.2

1400 E 47th St Unit B, Chicago, Illinois

The establishment offers a mixed experience with some positive feedback on service and cleanliness but significant issues around order accuracy and customer care. Customers have experienced problems with rewards handling, incorrect orders, and poor communication. However, the venue is praised for its cleanliness, fast service, and good coffee quality.

Dunkin' logo

Dunkin'

4.2

970 W Pershing Rd, Chicago, Illinois

The reviews highlight a generally positive experience at the donut shop, particularly praising the friendly service and quality of coffee and donuts. However, some customers note issues with slow service during peak hours and inconsistent product availability like cream for drinks. There is also feedback about the need for better drive-thru service.

Dunkin' logo

Dunkin'

3.6

2477 S Archer Ave, Chicago, Illinois

The establishment offers great coffee and desserts but faces criticism for poor cleanliness and customer service issues. Staff behavior is described as disrespectful, and tables are often left dirty. Despite these negatives, some customers appreciate the friendly service and good food quality when not impacted by service delays.

Dunkin' logo

Dunkin'

3.8

1575 S Michigan Ave, Chicago, Illinois

Dunkin' offers a generally positive experience with its friendly and attentive service, especially noted for excellent coffee quality. However, some reviews point out inconsistent staff behavior and lack of knowledge about promotions among employees. The location has limitations such as insufficient parking and higher prices compared to competitors.

Dunkin' logo

Dunkin'

3.8

825 W 47th St, Chicago, Illinois

Customers have mixed experiences with the establishment, highlighting both strengths and weaknesses. The fast service and friendly staff are consistently praised, while food quality issues like cold donuts detract from customer satisfaction. There is also concern about hygiene practices following an incident involving a foreign object in food.

Dunkin' logo

Dunkin'

3.9

1231 S Wabash Ave, Chicago, Illinois

The business has mixed reviews with some customers praising the quality of food and coffee, while others criticize inconsistent service and order accuracy issues. There are concerns about staff behavior towards certain customers, but there are positive mentions of friendly service in specific instances. The establishment offers a variety of dining options and services, including outdoor seating and delivery.