Dunkin'
3214 N Kimball Ave, Chicago, Illinois
Phone: +1 773-478-2828
Website: locations.dunkindonuts.com
Summary
The establishment offers good coffee and comfort food with options for breakfast through dinner, alongside a casual atmosphere suitable for solo dining and family outings. Reviews highlight strong points like friendly staff and tasty offerings but also point out issues with order accuracy and inconsistencies in product quality. While the service is versatile with curbside pickup, delivery, takeout, and dine-in, some customers have experienced dissatisfaction due to specific order errors.
Pros
- friendly staff
- good coffee
- casual atmosphere
- variety of offerings
- family-friendly environment
Cons
- inconsistent product quality
- order accuracy issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The establishment offers a variety of breakfast items and quick bites with good coffee, but experiences inconsistency in service quality. Positive highlights include efficient drive-through service and enjoyable menu options like the sweet black pepper bacon and egg. However, there are significant complaints about customer service, long wait times, and parking issues.
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The business offers excellent service with fast and friendly interactions, highlighted by its great coffee and desserts. However, some issues include expired products in the cooler and inconsistent app ordering hours leading to customer dissatisfaction. The environment is family-friendly and has ample seating options, but there are concerns over product expiration and order timing.
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The reviews highlight a mixed experience with service at the location. Positive aspects include friendly and kind staff, excellent coffee, and efficient use of an app for offers. However, there are significant concerns regarding rude customer interactions, particularly in drive-thru situations, and instances of poor order handling. The environment is generally clean and well-maintained, offering a variety of dining options.
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3427 W Diversey Ave, Chicago, Illinois
The establishment offers top-notch service and delicious coffee options like cold brew and maple glazed donuts. It provides a variety of convenient ordering methods including online orders with accurate pick-up times. However, it struggles with staffing issues leading to delays and sometimes an untidy environment. Parking is also cited as problematic by patrons.
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3101 W Irving Park Rd, Chicago, Illinois
This business generally receives positive feedback for its great coffee and efficient service. Long-time customers appreciate the familiarity and quick service. However, there are significant complaints about poor customer service and order quality issues. The establishment offers a variety of services, including dine-in and delivery options.
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3960 W Irving Park Rd, Chicago, Illinois
The business offers prompt and generally friendly service with popular coffee, breakfast items, and seating options. However, there are concerns about inconsistent food quality and customer service attitudes. The establishment is noted for its casual atmosphere and accessibility features.
Dunkin'
3535 N Western Ave, Chicago, Illinois
The establishment is praised for its friendly and accommodating staff, especially Manisha, who contributes to a welcoming atmosphere. The quality of coffee and donuts, along with the efficient service, stands out as particularly commendable. Despite these strengths, there are concerns about parking availability and high prices.
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2808 N Western Ave, Chicago, Illinois
The location is praised for its helpful staff and clean environment with various seating options, operating 24 hours a day. However, customers have reported significant issues with food quality, including moldy sandwiches, and poor customer service interactions. The service speed seems inconsistent, particularly regarding add-ons like whipped cream. There are mixed feelings about the franchise's overall service compared to other locations.