Summary
The Dunkin' location experiences significant issues with order consistency and customer service, leading to dissatisfaction among patrons. Despite the good coffee offerings and fast service at times, customers frequently encounter rude staff and incorrect orders. The store is well-equipped for various dining preferences but suffers from inconsistent employee performance.
Pros
- good coffee
- fast service
- clean environment
- wheelchair accessible
- variety of options
Cons
- inconsistent orders
- rude staff
- long wait times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Servatii White Oak
White Oak, 5876 Cheviot Rd, Cincinnati, Ohio
Servatii's Bakery has mixed reviews with customers enjoying the delicious baked goods but reporting inconsistent service and high prices. Some patrons appreciate the friendly service from certain staff members while others have had negative experiences due to perceived unprofessionalism and rudeness. The bakery offers delivery, takeout, and in-store pickup options, and is noted for its welcoming environment with a free parking lot.
Thorntons
2568 W North Bend Rd, Cincinnati, Ohio
The business has received mixed reviews with several complaints about customer service and cleanliness. While some customers have appreciated the convenience and modern facilities such as gas pumps and ATM availability, others highlighted issues related to unprofessional staff behavior and safety concerns on the property.
United Dairy Farmers
3610 Blue Rock Rd, Cincinnati, Ohio
The reviews indicate mixed experiences with the service and offerings at this establishment. While some customers appreciate specific aspects like specialty donuts and convenient in-store features such as weather forecasts, there are criticisms regarding customer service practices, perceived product misrepresentation, and staffing issues. The complaints about the ice cream shakes and dispensers suggest dissatisfaction with both the quality of products and operational methods. Despite these negatives, positive remarks are made about the use of certain modern payment options and accessibility features.
United Dairy Farmers
4118 N Bend Rd, Cincinnati, Ohio
The location receives mixed reviews with some customers highlighting poor customer service and unclean facilities. However, a few noted positive interactions regarding staff friendliness. The place has limited parking options but offers free street parking. Despite issues with service quality and equipment maintenance, there are mentions of clean environments in certain instances.
Thorntons
3203 W Galbraith Rd, Cincinnati, Ohio
Thornton's gas station has mixed reviews with notable strengths and weaknesses. Customers appreciate the music during service and a caring manager named Kim who offered a discount after resolving an issue. However, negative feedback highlights poor customer service and unreliable business hours. The establishment lacks certain amenities such as vegan or gluten-free options, delivery services, and drive-thru facilities.
Dunkin'
8394 Colerain Ave, Cincinnati, Ohio
The business offers a variety of services including drive-through and dine-in options with highlights such as great coffee and breakfast offerings. Reviews indicate mixed experiences, with some customers praising the friendly staff and quick service, while others highlight issues like incorrect orders and rude interactions. The establishment is family-friendly with amenities like Wi-Fi and free parking.
United Dairy Farmers
6075 Harrison Ave, Cincinnati, Ohio
UDF is appreciated for its excellent coffee and ice cream quality, alongside commendable customer service and cleanliness. However, some customers are frustrated with the new kiosk system, which they find confusing, and express dissatisfaction over slow service and lack of attention from staff during busy times. Additionally, there's a mention of inconsistent business hours.
Dunkin'
6308 Harrison Ave, Cincinnati, Ohio
Customers enjoy the tasty donuts and clean environment but are frustrated by order mix-ups and subpar customer service. The drive-through is a popular feature, although some find prices high. Accessibility options are well-covered.