Summary
The establishment offers a welcoming environment with good service and quality products such as coffee and quick bites. However, some customers have reported inconsistent service experiences, ranging from rude staff interactions to unmet expectations regarding order accuracy and consistency. While the physical setup is accommodating, issues like lack of clear communication can detract from the overall customer experience.
Pros
- good quality coffee
- fast service when attentive
- clean environment
- variety of seating options
- casual atmosphere
Cons
- inconsistent staff friendliness
- order inaccuracies
- lack of communication
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The business offers a pleasant dining experience with good coffee and donuts, although the taste of some items may vary. While customer service is generally friendly, there have been instances of staff rudeness reported. The establishment has convenient accessibility features and various service options including drive-through and takeout.
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212 S Main St, Cleveland, Georgia
The business has received positive feedback for its excellent service and cozy atmosphere, with particular praise for the coffee and customer interactions under new management. Some customers appreciate fast service and friendly staff, while others highlight the enjoyable coffee experience and great donuts. However, there are concerns about parking limitations and high prices, as well as dissatisfaction with certain service aspects such as handling of rewards.
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The bakery is renowned for its exceptional donuts, with specific praise for maple frosted and seasonal flavors like pumpkin and apple cider. Customers appreciate the freshness of the products and enjoy both drive-through and takeout options. The service is noted as friendly despite some instances of abruptness, possibly due to high standards. Some minor drawbacks include limited parking space and higher prices.