Summary
Customers frequently criticize the cleanliness of this Dunkin' location, highlighting both trashy grounds and an interior that needs improvement. Coffee quality is a major concern, with reports of burnt flavors and inaccurate orders. Service speed is lacking in walk-in situations, often leading to long wait times for small orders. The drive-thru experience is also problematic due to time constraints preventing proper order preparation. Despite these issues, the establishment offers various service options including curbside pickup, delivery, and dine-in.
Pros
- Multiple service options available
- Wheelchair accessible facilities
- Offers coffee and breakfast
Cons
- Poor interior cleanliness
- Consistently incorrect orders
- Slow walk-in service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Thorntons
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The Dunkin Donuts location reviewed here offers a mixed experience with varying levels of service quality and food preparation consistency. Customers appreciate the fast drive-thru service and pleasant staff interactions but face issues like incorrect orders and undercooked bacon. While it has amenities for wheelchair accessibility and provides options like coffee, breakfast, and delivery services, concerns about order accuracy and staffing reliability persist.
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The customer experience at this location is mixed. While some customers appreciate the friendly staff and clean environment, others have faced poor service and outdated products. The bakery items like pumpkin muffins receive praise for their quality, but breakfast offerings such as bagels are criticized for being stale. Parking seems adequate with free options available.
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The reviews reflect dissatisfaction with the customer service and unauthorized tipping practices at this location of Dunkin'. Multiple customers reported rude interactions with staff, issues with automatic tipping on their credit card without consent, and general lack of respect. The environment is noted for its cleanliness but criticized for limited parking options and high prices.
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