Summary
The location has mixed reviews with some customers highlighting the friendly service and good coffee quality, while others criticize inconsistent mobile orders and burnt food. There are concerns about slow drive-thru lines and poor customer service attitudes. Some customers prefer other locations for better experiences.
Pros
- friendly service
- good coffee quality
- casual atmosphere
- vegetarian options available
- wheelchair accessible
Cons
- inconsistent mobile orders
- burnt food issues
- slow drive-thru lines
- poor customer service attitudes
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
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The Dunkin' location in Columbia received several negative reviews focusing on poor customer service and food quality issues. Customers reported incorrect orders and long wait times for mobile orders. Additionally, the cleanliness of both the interior and exterior was criticized.
Krispy Kreme
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The business is praised for its delicious donuts and efficient service, with a particularly strong reputation for their maple and Original Glazed varieties. The welcoming staff enhances the customer experience, though some patrons are deterred by high prices and inconsistent gift card acceptance. Despite these issues, the drive-thru option offers convenience, especially with ample parking available.
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The establishment is known for its slow service and unprofessional staff. Customers have experienced long waits at the drive-thru and poor communication from employees. Despite these issues, it offers a variety of dining options and services such as coffee, takeout, and delivery.