Dunkin' storefront

Summary

The establishment offers a mix of positive and negative experiences according to the customer reviews. While there are complaints about unprofessional behavior and inconsistent food quality, some positives include a variety of service options and amenities like Wi-Fi. The business seems to be family-friendly with various dining offerings but struggles with specific customer service issues.

Pros

  • variety of service options
  • wheelchair accessible facilities
  • family-friendly atmosphere
  • good for solo dining
  • casual environment

Cons

  • unprofessional staff behavior
  • inconsistent food quality
  • rude customer interactions

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Chain Location

Hours

monday5:30AM-6PM
tuesday5:30AM-6PM
wednesday5:30AM-6PM
thursday5:30AM-6PM
friday5:30AM-6PM
saturday6AM-6PM
sunday6:30AM-6PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.6

744 St Andrews Rd, Columbia, South Carolina

The business offers consistently good coffee and desserts with friendly service from most employees. However, there are occasional issues with order accuracy and long wait times for food during busy periods. Some customers have faced rude behavior from staff on occasion.

Dunkin' logo

Dunkin'

3.0

2871 Sunset Blvd, West Columbia, South Carolina

The establishment has received mixed feedback regarding its food quality and service. Positive comments highlight the welcoming staff and clean environment. However, several customers reported dissatisfaction with stale or poorly prepared food. Service issues were noted at drive-thru locations, including rudeness and premature disposal of items.

Dunkin' logo

Dunkin'

3.7

2223 Augusta Rd, West Columbia, South Carolina

The location generally offers good coffee and friendly service but has inconsistent staff behavior affecting the customer experience. Some customers reported positive interactions with certain workers while others faced rudeness and service issues. The establishment is family-friendly and provides multiple service options, including drive-through and takeout.

Krispy Kreme logo

Krispy Kreme

4.5

1200 Knox Abbott Dr, Cayce, South Carolina

Customers praise Krispy Kreme for its delightful hot donuts and pleasant service, creating memorable experiences. Despite some hiccups like occasional distraction leading to missing items and coffee spills, the overall atmosphere is positive. The store offers a variety of fresh doughnuts and a great coffee selection in a family-friendly environment.

Dunkin' logo

Dunkin'

3.1

549 Knox Abbott Dr Suite A, Cayce, South Carolina

The establishment offers a diverse range of food and beverage options with a focus on coffee and quick bites, creating an atmosphere suitable for various dining experiences including breakfast and solo work. However, customer service appears inconsistent, leading to dissatisfaction among patrons due to slow service and unhelpful staff. The location is accessible and provides multiple service methods such as drive-through and dine-in.

Dunkin' logo

Dunkin'

3.0

3303 Devine St, Columbia, South Carolina

The Dunkin' location in Columbia received several negative reviews focusing on poor customer service and food quality issues. Customers reported incorrect orders and long wait times for mobile orders. Additionally, the cleanliness of both the interior and exterior was criticized.

Dunkin' logo

Dunkin'

3.9

7400 Wilson Blvd, Columbia, South Carolina

The establishment has a mixed reputation with positive remarks about friendly and quick service along with delicious donuts. However, there are consistent complaints regarding order errors, uncleanliness in food preparation areas, and unsatisfactory coffee quality. Despite these issues, the location provides several amenities including parking and various dining options.

Dunkin' logo

Dunkin'

3.2

3250 Airport Boulrvard, West Columbia, South Carolina

The establishment provides consistently friendly and professional service with well-organized systems ensuring efficiency, particularly appreciated during busy travel times. While some customers had positive experiences with staff going above and beyond, others reported issues with closing time communication and unprofessional behavior affecting order processing speed. The seating is comfortable, contributing to a pleasant dining experience.