Summary
The reviews for Dunkin' Donuts present a mixed picture. While some customers appreciate the fresh pastries and decent coffee options, others express dissatisfaction with inconsistent product quality and poor customer service. The environment is generally clean, but issues like burnt bacon and lack of friendly interactions have been noted. Despite these challenges, the establishment offers convenient services such as curbside pickup, delivery, and a variety of accessible amenities.
Pros
- fresh pastries
- convenient services
- clean environment
- good coffee options
- accessibility features
Cons
- inconsistent product quality
- poor customer service
- limited parking issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
112 Thornburg Dr SE, Conover, North Carolina
The reviews indicate mixed experiences with the service and drink quality at this location. While some customers appreciate the coffee and fast service on occasion, others have faced rudeness from staff and inconsistencies in order accuracy and fulfillment times. Despite these issues, the atmosphere remains casual and friendly, with positive highlights like great coffee offerings.
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The reviews indicate inconsistent service quality and preparation issues at this Dunkin' location. While some customers appreciate the coffee and quick service, others have encountered rude staff behavior and incorrect orders, leading to dissatisfaction. Despite a generally clean environment, there are complaints about high prices and parking limitations.
Krispy Kreme
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The Krispy Kreme store received mixed feedback regarding its donuts and service quality. Some customers were disappointed with the value, noting that the donuts were cold and stale, especially considering their high price compared to local alternatives. However, other reviews highlighted positive experiences with fresh donuts and exceptional customer service during an event order. The store offers a variety of services including delivery, drive-through, and dine-in options.
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In Exxon Gas Station, 956 16th St NE, Hickory, North Carolina
The business offers a welcoming atmosphere with excellent customer service and delicious donuts. Despite some technical difficulties and occasional issues with food temperature, the friendly staff makes up for it by providing top-notch service. The establishment is popular for its breakfast offerings, clean environment, and has various service options available.
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1205 2nd St NE, Hickory, North Carolina
The establishment provides a consistently positive experience with friendly staff and high-quality food options, particularly noted for its delicious donuts. Mobile order service is efficient and personalized. However, there are occasional inconsistencies in product quality and concerns about pricing.
Donut Life
1772 N Center St, Hickory, North Carolina
The bakery offers a diverse and delicious range of donuts with standout apple fritters and bear claws that are highly praised by customers. While the service is efficient and friendly, some products like stuffed donuts did not meet expectations. The establishment provides various dining options including coffee and breakfast, and ensures accessibility for those in wheelchairs. Although parking is free, it may be limited during peak times.
Dunkin'
9505 NC-127, Hickory, North Carolina
The business offers a range of services including drive-through and dine-in options with good coffee and tea selections, catering to breakfast and solo dining preferences. The atmosphere is casual and family-friendly, supporting accessibility for wheelchair users. However, customer service experiences vary significantly, with some reports highlighting friendly staff while others note issues like rudeness or incompetence.
Dunkin'
1445 2nd Ave NW, Hickory, North Carolina
The reviews indicate a decline in customer service quality and product satisfaction at this location. Customers frequently cite rude interactions with staff, long wait times, and poor coffee quality. However, some services like drive-through, dine-in, and various payment options remain positively mentioned.