Dunkin' logo

Dunkin'

(3.7)

2083 Crowell Rd N, Covington, Georgia

Dunkin' storefront

Summary

The reviews for this location indicate a mix of dissatisfaction with food quality and service efficiency. Several customers have reported issues with burnt or incorrect food items and long waiting times. The management's handling of customer complaints has also been criticized as inadequate, leading to negative experiences. Despite the convenience offered by various service options, including curbside pickup and drive-through, these issues detract from the overall experience.

Pros

  • convenient service options
  • good coffee quality
  • clean environment

Cons

  • burnt or incorrect food
  • long waiting times
  • poor customer service

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday7AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday6AM-8PM
sunday6AM-8PM

Location

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The reviews highlight issues with customer service and product quality at this location. While the coffee is noted as a positive aspect, service interactions often leave customers dissatisfied due to rude attitudes and incorrect orders. Several patrons mention health concerns after consuming food or beverages here. Despite these negative experiences, some amenities like free parking and accessible facilities are available.

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3.6

3153 Hwy 278 NE, Covington, Georgia

The establishment is praised for its delicious donuts and consistently good service, with staff often being quick and respectful. However, there are mixed experiences regarding coffee quality and occasional order inaccuracies. The business offers a variety of dining options including breakfast, lunch, and dessert, with amenities like Wi-Fi and comfortable seating making it suitable for various patrons.

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4.6

3198 Elm St NE, Covington, Georgia

The bakery has experienced a decline since changing ownership, affecting the quality and variety of its offerings. Despite this, there are positive mentions of friendly service, hand-made donuts, and some decent prices. However, concerns about cleanliness and limited menu appeal persist.

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3.9

12600 Town Center Dr, Covington, Georgia

The business offers a mixed experience with varied customer feedback. While some customers appreciate the quality of donuts and excellent service from owners or staff on certain occasions, others report inconsistent food quality and unfriendly service. Coffee and breakfast items receive mixed reviews, indicating room for improvement in taste and preparation consistency.

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3.9

10055 Eagle Dr, Covington, Georgia

The business offers a variety of services including drive-through, curbside pickup, and dine-in options with good accessibility features like wheelchair-accessible entrances and parking. Customers appreciate the friendly service and well-decorated ambiance. However, there are complaints about slow customer service during peak times and inconsistencies in coffee quality. The establishment also provides vegetarian options but lacks vegan or gluten-free choices.

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3.6

1890 GA-20, Conyers, Georgia

The establishment has received mixed reviews with comments on both positive aspects and areas needing improvement. While some patrons appreciate the coffee quality and early opening hours, others highlight significant service errors and cleanliness issues.

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3.4

2062 Highway 155 N In Valero, McDonough, Georgia

The business offers a variety of services including coffee and donuts but faces challenges with service speed and order accuracy. While some customers appreciate the quality of certain items like maple donuts, others are dissatisfied with slow service and incorrect orders from delivery services. The environment is generally clean and family-friendly, yet there are noted issues with parking availability.

Dunkin' logo

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3.2

3455 Centerville Hwy, Snellville, Georgia

The reviews indicate mixed experiences with this location's service and product quality. Some customers appreciate the friendly service and fast drive-thru, while others criticize poor customer interactions and subpar food items like donuts and coffee. The location is praised for its convenient service options and accessibility features.