Dunkin' logo

Dunkin'

(4.1)

13661 Cicero Ave, Crestwood, Illinois

Dunkin' storefront

Summary

Overall, the Dunkin' location enjoys a positive reputation for its friendly staff and good coffee quality, though experiences can be inconsistent at times. The employees are generally praised for their friendliness and efficiency, contributing to a pleasant customer experience despite some service hiccups. However, there have been occasional issues with language barriers affecting delivery services and inconsistency in coffee quality. Overall cleanliness and welcoming atmosphere enhance the appeal.

Pros

  • friendly staff
  • quick service
  • clean environment
  • great coffee at times
  • welcoming atmosphere

Cons

  • inconsistent coffee quality
  • service communication issues

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

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4.0

14632 S Cicero Ave, Midlothian, Illinois

The business offers a variety of service options and is popular for breakfast and working on a laptop. The atmosphere is casual with family-friendly amenities. However, there are concerns about declining staff quality over the years and issues with order accuracy and employee attentiveness.

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4.3

4361 W 127th St, Alsip, Illinois

Customers appreciate the consistently good quality of coffee and food at this location, alongside friendly service and a clean environment. However, there are concerns about inconsistent employee behavior, pricing, and product quality. The management's responsiveness to issues varies significantly among staff members.

Thorntons logo

Thorntons

3.9

14805 S Cicero Ave, Oak Forest, Illinois

The Thorntons gas station and convenience store offers a friendly service with efficient checkouts and a clean environment. However, the parking facilities are limited and prices tend to be high. There have been mixed reviews about customer service, highlighting both positive experiences and instances of rude behavior by staff.

Dunkin' logo

Dunkin'

3.8

5443 W 127th St, Crestwood, Illinois

The business offers a variety of service options and is popular for breakfast and working on laptops with a casual atmosphere. While some customers appreciate the fast drive-thru service and great coffee, others experience frequent order inaccuracies and poor customer interactions. The parking lot has significant issues, such as potholes and construction, impacting accessibility.

Dunkin' logo

Dunkin'

3.8

14631 Pulaski Rd, Midlothian, Illinois

The establishment offers fast and friendly service alongside a clean environment, but has received criticism for poor customer interactions and inconsistent food quality. The coffee and hash browns have been noted to be poorly made multiple times, affecting the overall experience negatively.

Dunkin' logo

Dunkin'

3.7

12150 S Cicero Ave, Alsip, Illinois

The reviews indicate dissatisfaction with service quality and cleanliness at this location. Customers experienced issues such as cold coffee, unclean bathrooms, rude staff, incorrect orders, and lack of in-store seating despite available drive-thru options. Despite these negatives, some positives include fast service and a casual atmosphere.

Dunkin' logo

Dunkin'

4.1

3101 147th St, Posen, Illinois

The store offers good coffee and donuts but has some service issues. It provides various service options including curbside pickup, delivery, and drive-through. While it's praised for professional management, there are complaints about poor service at certain times and incorrect orders.

Dunkin' logo

Dunkin'

3.9

11843 S Pulaski Rd, Alsip, Illinois

The reviews indicate a mixed experience at this Dunkin' location, with several customers facing issues related to order inaccuracies and service errors. Despite these problems, the business offers various amenities such as curbside pickup, delivery, drive-through, and onsite services. The environment is family-friendly and casual, providing seating options suitable for different dining occasions.