
Summary
The business receives mixed feedback with common complaints about poor service and quality control issues. Customers highlight inadequate staff training leading to order mistakes and inconsistent product offerings, such as underfilled drinks and poorly prepared donuts. However, the establishment is recognized for offering dairy-free chai options and maintaining a clean environment.
Pros
- dairy free chai available
- clean environment
- fast friendly service
- accepts various payments
Cons
- poor staff training
- inconsistent product quality
- long wait times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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