Summary
The business offers a range of services and amenities including coffee, breakfast, and comfortable seating options for different dining needs such as working on laptops. However, customer service quality is frequently criticized across several reviews. Reviews mention poor interactions with staff and concerns over security, specifically relating to credit card safety.
Pros
- wide variety of offerings
- convenient service options
- comfortable seating
- fast coffee delivery
Cons
- poor customer service
- security concerns
- ineffective straw design
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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The reviewed location offers good coffee and friendly service but has issues with food quality control and inconsistent operating hours. Customers appreciate the staff's friendliness, especially Paul who makes excellent coffee. However, there are complaints about hair in sandwiches and inconsistent closing times.
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Customers appreciate the friendly service and consistently good quality of food and coffee at this location. However, there are concerns regarding the inadequate drive-thru setup leading to traffic issues and confusion about entry points from the parking lot. The place is busy, especially during special deals, with some dissatisfaction over limited accessibility for larger vehicles due to tight spaces.
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Dunkin'
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The Dunkin' Donuts location is praised for its fast and friendly service, modern design, and correct order fulfillment. However, there are complaints about rude staff, limited hours, and inconsistent product availability. The establishment offers a variety of dining options with convenient services like delivery and dine-in.
Dunkin'
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The reviewed Dunkin' location offers a welcoming and efficient service with consistently fresh coffee and breakfast items. Customers appreciate the clean environment and friendly staff who remember regulars. However, some issues include discrepancies in early morning hours and high prices. The store provides a variety of services including dine-in, takeout, delivery, and curbside pickup.
HoleyDonuts MiniDonuts
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The business offers a delightful selection of freshly made mini donuts with a variety of flavors. Customers appreciate the reasonable pricing and unique flavor combinations. The service is praised for being warm and accommodating, with options like curbside pickup and dine-in available. However, some customers noted issues such as limited availability of certain flavors and lack of air conditioning in the store.
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The reviews highlight a mixed experience at this Dunkin' location, with positive remarks on staff friendliness and cleanliness of bathrooms, but criticisms about food quality and table maintenance. The General Manager notes significant improvements in customer service and operations. Despite some negative feedback on food taste and environmental hygiene, the establishment provides excellent coffee and maintains a family-friendly atmosphere.
Dunkin'
3000 S Congress Ave #100, Boynton Beach, Florida
The establishment offers a pleasant dining experience with good coffee and an array of options for breakfast to dessert. However, customer service issues have been frequently noted, particularly regarding transaction errors and rude staff interactions. The environment is generally clean and family-friendly, although there are concerns about parking availability.