Summary
The establishment provides professional service with a focus on coffee and desserts but struggles with customer experience consistency. Staff attitude varies significantly across visits, impacting the overall perception of service quality. Despite these issues, many enjoy the variety in dessert options and appreciate their accessibility features.
Pros
- Professional staff behavior
- Diverse dessert selection
- Wheelchair accessible facilities
- Efficient order handling
- Friendly staff moments
Cons
- Inconsistent service quality
- Occasional rude staff
- Stock availability issues
- High prices
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
17020 Richmond Hwy Suite 109, Dumfries, Virginia
The establishment provides a satisfactory experience with quick service and fresh donuts, though it faces challenges related to drive-through efficiency. The wait time at the drive-through can be significant due to communication issues, which detracts from the overall convenience. Despite these drawbacks, the business offers various service options including curbside pickup and delivery, catering to different customer needs.
Dunkin'
3500 Russell Rd, Quantico, Virginia
The Quantico Dunkin Donuts has received mixed reviews regarding its service and product quality. While some customers appreciate the friendly and efficient staff, others have encountered issues with stale donuts and unprofessional service. The establishment offers a variety of dining options and amenities, including wheelchair accessibility and several payment methods.
Duck Donuts
15101 Potomac Town Pl Unit 140, Woodbridge, Virginia
Duck Donuts offers a variety of freshly made donuts with excellent toppings and coffee options, providing both fast service and a clean environment. However, some customers have experienced issues such as undercooked doughnuts and long wait times due to preparation policies. The shop provides multiple ordering methods and is wheelchair accessible.
Dunkin'
4101 Dale Blvd, Dale City, Virginia
Reviews reveal a mixed experience at the location with some positive aspects and notable issues. Customers appreciate fresh food offerings and efficient service but are frustrated by management and order accuracy problems. Several instances highlight poor customer service and logistical challenges in handling orders.
Dunkin'
14200 Smoketown Rd, Woodbridge, Virginia
The reviews for this Dunkin' Donuts location highlight inconsistent food quality and service errors, but also praise the coffee quality and the dedication of some staff members. There are issues with order accuracy and product freshness that affect customer satisfaction. The environment is generally positive, with a friendly atmosphere and quick service when using mobile ordering.
Dunkin'
13585 Minnieville Rd, Woodbridge, Virginia
The business offers a variety of services and has several positive features such as good coffee, a wide selection of tea, and family-friendly dining options. However, customer service issues are apparent in the reviews with reports of rudeness and failure to follow orders. The establishment provides ample seating and accessibility for customers.
Dunkin'
305 Garrisonville Rd Ste 102, Stafford, Virginia
The location offers a mix of good and disappointing experiences. Customers appreciate the variety and quality of donuts, fast delivery service, and cleanliness, but face issues with rude staff during point redemptions and inconsistent filling of donuts. Service quality varies significantly between interactions.
Dunkin'
13607 Richmond Hwy, Woodbridge, Virginia
The establishment receives mixed feedback from customers, with some praising the excellent customer service and desserts while others criticize issues like drink lid problems and delayed orders. Despite these challenges, the business is noted for its variety of offerings including coffee, breakfast, lunch, dinner, and desserts, as well as a welcoming atmosphere and accessibility features.