Summary
The business offers a friendly atmosphere with consistently good service for regular customers, though there are reports of inconsistent mobile order accuracy and some customer service issues. Reviews highlight the quality of coffee but also point out problems such as lack of attention to customers in-store. Accessibility features are well-regarded.
Pros
- excellent coffee quality
- friendly staff interactions
- consistent breakfast options
- accessible for wheelchairs
- variety of service options
Cons
- inconsistent mobile orders
- poor customer service incidents
- lack of attention to all customers
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
7821 Wise Ave, Baltimore, Maryland
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The Dunkin' Donuts location receives mixed reviews with praise for its coffee quality and friendly staff but criticism regarding inconsistent service and high prices. While some customers appreciate the quick service and delicious offerings like avocado toast, others have encountered issues such as receiving cold coffee multiple times in a row. Parking is available and free, which adds convenience to visitors.
Dunkin'
7846 Eastern Ave, Baltimore, Maryland
The establishment offers a variety of options including great coffee and breakfast items, with friendly service highlighted by customers. Despite these positives, some visitors note operational issues like incorrect orders. The location operates primarily as a drive-thru, which has been met with mixed reactions regarding accessibility for pedestrians.
Dunkin'
900 Eastern Blvd, Essex, Maryland
Reviews of this Dunkin Donuts location reveal mixed experiences. While some customers appreciate the fast and friendly service, along with great coffee offerings, others have encountered issues such as poor food quality and unsanitary conditions. There are also concerns about staff behavior and racial bias in customer treatment. Despite these negatives, it is noted for its convenience options like drive-through and on-site services.
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1602 Eastern Blvd, Essex, Maryland
The reviews highlight a Dunkin' Donuts location with consistent coffee quality and friendly staff. Customers appreciate the pleasant environment and reliable service but express dissatisfaction with employee turnover and cleanliness issues at times. The location offers various dining options and is family-friendly.
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Shell Station, 7514 Pulaski Hwy, Rosedale, Maryland
The location offers friendly and efficient service with consistently accurate orders. Customers appreciate the coffee quality and helpful staff but express dissatisfaction with shrinking portion sizes and overly sweet coffee. Despite some downsides, the establishment maintains a clean and inviting environment.
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6435 Pulaski Hwy, Baltimore, Maryland
The business offers a fast and friendly service with an emphasis on excellent coffee quality. Customers appreciate the quick preparation of drinks and meals, despite occasional long lines due to renovations. The environment is casual and accessible, making it family-friendly.