Dunkin' logo

Dunkin'

(3.9)

557 Columbia Turnpike, East Greenbush, New York

Dunkin' storefront

Summary

The reviewed Dunkin' Donuts location has received mixed feedback from customers. While some appreciate the clean environment and reliable coffee quality, there are recurring issues with order accuracy, customer service, and the availability of certain menu items like donuts. Customers have expressed dissatisfaction due to rude staff behavior and unfulfilled orders, even when advance notice was given.

Pros

  • clean interior
  • reliable coffee quality
  • wheelchair accessible

Cons

  • rude service
  • unfulfilled orders
  • incorrect food preparation

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-7:30PM
tuesday4AM-7:30PM
wednesday4AM-7:30PM
thursday4AM-7:30PM
friday4AM-7:30PM
saturday4AM-7:30PM
sunday4AM-7:30PM

Location

Other Donut Shops Nearby

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4.1

97 Troy Rd, East Greenbush, New York

Customers enjoy the variety of drink flavors and generally rate the food highly, with some praising friendly staff and quality offerings. However, several complaints highlight issues with drive-thru service accuracy and temperature of items like egg bites. Concerns about order fulfillment during pickup are also noted. The establishment provides a range of services including dining options, delivery, and accessibility features.

Dunkin' logo

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3.8

95 Miller Rd, Castleton-On-Hudson, New York

The Dunkin' location enjoys positive feedback for its friendly service and delicious coffee offerings. The staff is often highlighted for their warm interactions, contributing to a welcoming atmosphere. However, there are significant concerns regarding the manager's handling of customer complaints and instances of poor service at the drive-through window.

Dunkin' logo

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3.9

448 Broadway, Rensselaer, New York

The business is praised for its fast and friendly service, with efficient order handling noted across multiple interactions. Despite the small location, customers appreciate the variety in offerings such as breakfast items like egg sandwiches and oat milk. However, there are some issues regarding customer service at peak times, specifically when busy, and a lack of certain dietary accommodations.

Dunkin' logo

Dunkin'

4.1

324 Troy Rd, Rensselaer, New York

The Dunkin Donuts location is noted for serving fresh donuts and having a casual atmosphere suitable for solo diners working on laptops. However, customers have reported negative experiences with rude staff, slow service, particularly in the drive-through, and hygiene issues. The store offers several dining options including breakfast, lunch, and dessert, as well as amenities like Wi-Fi and wheelchair accessibility.

Dunkin' logo

Dunkin'

3.4

339 Southern Blvd, Albany, New York

The business offers a casual atmosphere with good coffee and a variety of dining options including breakfast and desserts. However, there are several service-related issues like long waits, staff inactivity, and order inaccuracies. Parking can be challenging due to the drive-thru layout.

Dunkin' logo

Dunkin'

3.7

39 N Pearl St, Albany, New York

The business provides a commendable dining experience with friendly service and good-quality food items, though there are concerns about the working conditions for employees and environmental cleanliness. The establishment offers a variety of services including breakfast options and coffee, catering to a diverse crowd. Accessibility is well-maintained, ensuring an inclusive environment.

Dunkin' logo

Dunkin'

3.5

415 Rte 9W, Glenmont, New York

The establishment offers a mix of positive and negative experiences among its patrons. While some customers appreciate the friendly service and good coffee, there are recurring issues with order accuracy and cleanliness that raise concerns.

Dunkin' logo

Dunkin'

3.9

Capital Bldg, 170 State St Nys, Albany, New York

The business offers a variety of food and drink options with excellent coffee and donuts, particularly praised for their maple flavor. Staff are noted for being friendly and hardworking, although there are occasional service hiccups like order errors and poor execution on simple requests. The venue supports multiple dining formats including takeout and dine-in but suffers from some operational inefficiencies such as confusing order collection points and crowded walkways.